/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.block{display:block}.contents{display:contents}.flex{display:flex}.grid{display:grid}.hidden{display:none}.table{display:table}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.border{border-style:var(--tw-border-style);border-width:1px}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}:root{--ink:#18211d;--muted:#748078;--line:#e3e9e5;--paper:#f5f7f5;--green:#146a4c;--green-2:#e6f3ed;--white:#fff}*{box-sizing:border-box}html,body{background:var(--paper);min-height:100%;color:var(--ink);margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Hiragino Sans GB,Microsoft YaHei,sans-serif}button,input{font:inherit}button{color:inherit}.app-shell{min-height:100vh;display:flex}.sidebar{color:#dce8e2;z-index:10;background:#12251e;flex-direction:column;width:236px;padding:24px 16px 18px;display:flex;position:fixed;inset:0 auto 0 0}.brand{color:#fff;text-align:left;cursor:pointer;background:0 0;border:0;align-items:center;gap:12px;padding:0 8px 24px;display:flex}.brand>span{color:#155d45;background:#e9f5ee;border-radius:13px;place-items:center;width:40px;height:40px;font-family:serif;font-size:22px;font-weight:800;display:grid}.brand b{letter-spacing:.03em;font-size:16px;display:block}.brand small{color:#7fa395;letter-spacing:.14em;margin-top:3px;font-size:8px;display:block}.sidebar nav{gap:5px;display:grid}.sidebar nav button{color:#9db3aa;cursor:pointer;text-align:left;background:0 0;border:0;border-radius:10px;align-items:center;gap:12px;width:100%;padding:11px 12px;font-size:14px;display:flex}.sidebar nav button>span{text-align:center;width:21px;font-size:18px}.sidebar nav button:hover,.sidebar nav button.active{color:#fff;background:#244137}.sidebar nav button i{text-align:center;color:#fff;background:#d98265;border-radius:20px;min-width:20px;margin-left:auto;padding:2px 6px;font-size:11px;font-style:normal}.sidebar-bottom{gap:14px;margin-top:auto;display:grid}.robot-mini{background:#193128;border:1px solid #2d493f;border-radius:12px;align-items:center;gap:10px;padding:12px;display:flex}.robot-mini>span{color:#145f46;background:#dceee5;border-radius:10px;place-items:center;width:32px;height:32px;font-size:11px;font-weight:800;display:grid}.robot-mini b,.user-menu b{font-size:12px;display:block}.robot-mini small,.user-menu small{color:#84a296;align-items:center;margin-top:3px;font-size:10px;display:flex}.user-menu{color:#fff;text-align:left;background:0 0;border:0;border-top:1px solid #294138;align-items:center;gap:10px;padding:14px 4px 0;display:flex}.user-menu>span{color:#392718;background:#d6a970;border-radius:50%;place-items:center;width:32px;height:32px;font-weight:700;display:grid}.user-menu i{color:#789286;margin-left:auto}.main-area{width:100%;min-width:0;margin-left:236px}.topbar{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:flex-end;gap:20px;min-height:140px;padding:24px 38px 22px;display:flex}.breadcrumb{color:#8d9791;font-size:11px}.topbar h1{letter-spacing:-.03em;margin:12px 0 6px;font-size:28px;line-height:1.15}.topbar p{color:var(--muted);margin:0;font-size:13px}.top-actions{align-items:center;gap:8px;display:flex}.top-actions button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:10px;height:38px;padding:0 14px}.top-actions button:first-child{width:38px;padding:0;position:relative}.top-actions button:first-child i{background:#d66d54;border-radius:50%;width:6px;height:6px;position:absolute;top:7px;right:8px}.page-content{max-width:1500px;margin:0 auto;padding:28px 38px 54px}.status-strip{color:#26634f;background:#eef7f2;border:1px solid #d9ebe2;border-radius:10px;justify-content:space-between;align-items:center;min-height:38px;margin-bottom:18px;padding:0 14px;font-size:12px;display:flex}.status-strip>div{align-items:center;gap:7px;font-weight:650;display:flex}.status-strip>span{color:#769085}.status-dot{background:#22a36c;border-radius:50%;width:7px;height:7px;margin-right:6px;display:inline-block;box-shadow:0 0 0 3px #22a36c1f}.status-dot.amber{background:#d89b3d;box-shadow:0 0 0 3px #d89b3d1f}.status-dot.gray{box-shadow:none;background:#aab3ae}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.metric-card{border:1px solid var(--line);text-align:left;cursor:pointer;background:#fff;border-radius:14px;min-height:154px;padding:18px;transition:all .2s}.metric-card:hover{border-color:#bfd1c8;transform:translateY(-2px);box-shadow:0 10px 26px #19392c12}.metric-top{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.metric-icon{border-radius:10px;place-items:center;width:34px;height:34px;font-size:12px;font-weight:800;display:grid}.metric-icon.mint{color:#167254;background:#dff2e9}.metric-icon.blue{color:#32677e;background:#e3eef5}.metric-icon.coral{color:#a6563f;background:#f6e8e2}.metric-icon.sand{color:#81682c;background:#f1ecdf}.metric-card strong{margin-bottom:6px;font-size:16px;display:block}.metric-card>span{color:var(--muted);font-size:12px;display:block}.metric-card small{color:#557164;margin-top:17px;font-size:11px;display:block}.pill,.badge{white-space:nowrap;border-radius:999px;align-items:center;padding:4px 8px;font-size:10px;font-weight:700;display:inline-flex}.pill.on,.badge{color:#176447;background:#e4f3eb}.pill.off{color:#85632e;background:#f5edda}.two-column{grid-template-columns:minmax(0,1.6fr) minmax(280px,.75fr);gap:14px;margin-top:14px;display:grid}.panel,.workspace-card{border:1px solid var(--line);background:#fff;border-radius:14px}.panel-heading{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.panel h2{letter-spacing:-.01em;margin:0;font-size:16px}.panel p{color:var(--muted);font-size:12px;line-height:1.65}.panel-heading p{margin:4px 0 0}.flow{grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;align-items:center;gap:8px;margin:28px 0 24px;display:grid}.flow>i{color:#aab5af;font-style:normal}.flow-node{border:1px solid var(--line);background:#fafbfa;border-radius:12px;min-width:0;padding:14px}.flow-node>span{color:#91a098;font-size:9px}.flow-node b,.flow-node small{display:block}.flow-node b{margin:8px 0 4px;font-size:12px}.flow-node small{color:#819087;white-space:nowrap;font-size:9px}.flow-node.accent{background:#edf7f2;border-color:#8ebca8}.guardrail{background:#f4f8f6;border-radius:10px;gap:10px;padding:12px 14px;display:flex}.guardrail>span,.check{color:#15704f;background:#dcefe5;border-radius:50%;flex:none;place-items:center;width:22px;height:22px;font-size:11px;display:grid}.guardrail p{margin:3px 0 0;font-size:10px}.timeline{gap:18px;margin:18px 0 0;padding:0;list-style:none;display:grid}.timeline li{gap:10px;display:flex;position:relative}.timeline li:not(:last-child):after{content:"";background:#dce5e0;width:1px;height:22px;position:absolute;top:27px;left:11px}.timeline b,.timeline small{display:block}.timeline small{color:#87928c;margin-top:5px;font-size:9px;line-height:1.4}.next-panel{color:#fff;background:linear-gradient(115deg,#173d31,#245a46);border:0;justify-content:space-between;align-items:center;gap:20px;margin-top:14px;padding:24px;display:flex}.next-panel h2{margin:8px 0;font-size:19px}.next-panel p{color:#bcd0c7;margin:0}.eyebrow{color:#68a88d;letter-spacing:.12em;text-transform:uppercase;font-size:9px;font-weight:800}.next-actions{flex-wrap:wrap;gap:8px;display:flex}.next-actions button,.primary,.secondary{cursor:pointer;border:0;border-radius:9px;padding:10px 14px;font-size:12px;font-weight:700}.next-actions button,.primary{color:#173b30;background:#e6f4ed}.next-actions .secondary{color:#fff;background:0 0;border:1px solid #5c8273}.secondary{border:1px solid var(--line);background:#fff}.secondary:disabled{color:#9ba59f;cursor:not-allowed}.sessions-layout{grid-template-columns:370px 1fr;min-height:570px;display:grid;overflow:hidden}.conversation-list{border-right:1px solid var(--line)}.toolbar{border-bottom:1px solid var(--line);gap:8px;padding:16px;display:flex}.toolbar input,.search-box input,.modal input{border:1px solid var(--line);background:#f8faf8;border-radius:9px;outline:none;width:100%;padding:10px 12px}.toolbar button{border:1px solid var(--line);background:#fff;border-radius:9px}.conversation{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #eef1ef;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;width:100%;padding:16px;display:grid}.conversation.active{background:#edf5f1}.conversation p{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin:5px 0 0;font-size:11px;overflow:hidden}.conversation small{color:#929c97;font-size:9px}.channel-avatar,.big-channel{color:#166848;background:#dff1e7;border-radius:12px;place-items:center;font-weight:800;display:grid}.channel-avatar{width:38px;height:38px}.c1{color:#a85447;background:#f5e9e6}.c2{color:#536c9a;background:#e9edf5}.conversation-detail{text-align:center;align-content:center;place-items:center;padding:40px;display:grid}.conversation-detail p{color:var(--muted)}.empty-illustration{color:#15694c;background:#e6f3ed;border-radius:24px;place-items:center;width:76px;height:76px;margin-bottom:18px;font-size:30px;font-weight:800;display:grid}.info-callout{color:#7a8780;background:#f5f7f5;border-radius:10px;max-width:480px;margin-top:24px;padding:14px;font-size:11px;line-height:1.6}.session-center{gap:14px;display:grid}.channel-health-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.channel-health-card{border:1px solid var(--line);text-align:left;cursor:pointer;background:#fff;border-radius:13px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;min-height:92px;padding:14px;display:grid}.channel-health-card:hover,.channel-health-card.active{border-color:#8ebaa6;box-shadow:0 8px 22px #1745340f}.channel-health-card .big-channel{width:42px;height:42px;font-size:14px}.channel-health-card b,.channel-health-card small,.channel-health-card em{display:block}.channel-health-card small{color:var(--muted);margin-top:4px;font-size:8px}.channel-health-card em{color:#50645a;margin-top:6px;font-size:8px;font-style:normal}.channel-health-card>strong{color:#244d3e;text-align:right;font-size:20px}.channel-health-card>strong small{font-size:7px;font-weight:500}.live-session-panel{grid-template-columns:315px minmax(420px,1fr) 220px;min-height:620px;display:grid;overflow:hidden}.session-list-pane{border-right:1px solid var(--line);min-width:0}.live-toolbar{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;min-height:68px;padding:14px 16px;display:flex}.live-toolbar b,.live-toolbar small{display:block}.live-toolbar small{color:var(--muted);margin-top:5px;font-size:8px}.live-toolbar button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;width:30px;height:30px}.session-search{border:1px solid var(--line);color:#8a958f;background:#f8faf8;border-radius:9px;align-items:center;gap:7px;margin:12px 14px 8px;padding:0 10px;display:flex}.session-search input{background:0 0;border:0;outline:0;width:100%;padding:9px 0;font-size:9px}.session-filters{gap:6px;padding:0 14px 10px;display:flex}.session-filters button{color:#6e7a73;cursor:pointer;background:#f0f3f1;border:0;border-radius:20px;padding:5px 9px;font-size:8px}.session-filters button.active{color:#186648;background:#dcefe6}.session-filters button.has-unread{color:#a05644;background:#f7e9e5}.session-items{border-top:1px solid var(--line)}.live-conversation{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #edf1ee;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;width:100%;min-height:94px;padding:13px;display:grid}.live-conversation:hover,.live-conversation.active{background:#eff6f2}.live-conversation.active{box-shadow:inset 3px 0 #277958}.customer-avatar{color:#1c664b;background:#dcece4;border-radius:13px;place-items:center;width:38px;height:38px;font-size:12px;font-weight:800;display:grid}.customer-avatar.large{width:44px;height:44px}.conversation-name{align-items:center;gap:6px;display:flex}.conversation-name i{color:#34745a;background:#e7f1ec;border-radius:5px;padding:3px 5px;font-size:7px;font-style:normal}.live-conversation p{color:#56665e;text-overflow:ellipsis;white-space:nowrap;margin:7px 0 5px;font-size:9px;overflow:hidden}.live-conversation small{color:#89948e;font-size:7px}.live-conversation aside{text-align:right}.live-conversation time{color:#929c97;font-size:7px;display:block}.live-conversation aside em{color:#fff;background:#d85d4f;border-radius:9px;place-items:center;min-width:17px;height:17px;margin-top:8px;font-size:7px;font-style:normal;display:inline-grid}.session-placeholder{color:#8a958f;text-align:center;padding:32px 16px;font-size:9px}.session-detail-pane{background:#fbfcfb;flex-direction:column;min-width:0;display:flex}.session-detail-head{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:11px;min-height:80px;padding:15px 18px;display:flex}.session-detail-head>div:nth-child(2){flex:1}.session-detail-head h2{margin:0 0 5px;font-size:13px}.session-detail-head p{color:var(--muted);margin:0;font-size:8px}.session-detail-actions{gap:6px;display:flex}.session-detail-actions button{padding:8px 10px;font-size:8px}.session-context-bar{border-bottom:1px solid var(--line);background:#f4f7f5;grid-template-columns:repeat(4,1fr);min-height:58px;display:grid}.session-context-bar>div{border-right:1px solid #e3e8e5;padding:12px 14px}.session-context-bar small,.session-context-bar b{display:block}.session-context-bar small{color:#8a958f;font-size:7px}.session-context-bar b{margin-top:5px;font-size:9px}.message-timeline{flex:1;padding:18px;overflow:auto}.timeline-day{text-align:center;margin-bottom:16px}.timeline-day span{color:#839088;background:#edf1ef;border-radius:12px;padding:5px 8px;font-size:7px}.message-line{margin:12px 0;display:flex}.message-line.outbound{justify-content:flex-end}.message-bubble{background:#fff;border:1px solid #e2e8e4;border-radius:4px 13px 13px;max-width:76%;padding:10px 12px;box-shadow:0 4px 12px #14302509}.message-line.outbound .message-bubble{color:#fff;background:#246c50;border-color:#246c50;border-radius:13px 4px 13px 13px}.message-bubble small{color:#7e8c84;font-size:7px;display:block}.message-line.outbound small,.message-line.outbound time{color:#b9d3c7}.message-bubble p{margin:6px 0;font-size:10px;line-height:1.55}.message-bubble time{color:#9aa49f;text-align:right;font-size:6px;display:block}.message-type{color:#205b45;background:#e7f2ec;border-radius:5px;margin:1px 0 7px;padding:4px 6px;font-size:7px;display:inline-block}.session-composer-locked{border-top:1px solid var(--line);background:#fff;align-items:center;gap:10px;min-height:62px;padding:12px 16px;display:flex}.session-composer-locked>span{color:#527064;background:#edf3f0;border-radius:8px;place-items:center;width:30px;height:30px;display:grid}.session-composer-locked b,.session-composer-locked small{display:block}.session-composer-locked small{color:#849189;margin-top:4px;font-size:7px}.session-empty{color:#839088;place-items:center;gap:8px;margin:auto;display:grid}.session-empty>span{color:#236c50;background:#e4f0ea;border-radius:15px;place-items:center;width:48px;height:48px;font-size:22px;display:grid}.session-profile-pane{border-left:1px solid var(--line);background:#fff;padding:17px}.profile-title{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding-bottom:15px;display:flex}.session-profile-list{margin:8px 0 0}.session-profile-list>div{border-bottom:1px solid #edf1ef;padding:10px 0}.session-profile-list dt{color:#8b9690;font-size:7px}.session-profile-list dd{overflow-wrap:anywhere;margin:4px 0 0;font-size:9px}.profile-note{background:#f2f7f4;border-radius:9px;margin-top:15px;padding:12px}.profile-note p{color:#708078;margin:6px 0 0;font-size:8px;line-height:1.6}.session-notice{color:#236d51;background:#edf6f1;border-radius:8px;margin-top:10px;padding:9px;font-size:8px}.section-toolbar{justify-content:space-between;gap:16px;margin-bottom:18px;display:flex}.product-search-group{align-items:center;gap:10px;min-width:min(100%,520px);display:flex}.product-filter-tabs{flex:none;gap:6px;display:flex}.product-filter-tabs button{border:1px solid var(--line);color:#718078;cursor:pointer;background:#fff;border-radius:999px;padding:6px 13px;font-size:11px;font-weight:700}.product-filter-tabs button:hover{color:#246a4e;border-color:#a9c5b8}.product-filter-tabs button.active{color:#176347;background:#e7f4ed;border-color:#9bc6b0;box-shadow:inset 0 0 0 1px #1763470d}.search-box{color:#8d9791;align-items:center;gap:8px;min-width:320px;display:flex}.search-box input{background:#fff}.primary.full{width:100%;margin-top:8px}.product-grid{grid-template-columns:repeat(3,minmax(250px,1fr));gap:16px;display:grid}.product-card{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.product-cover{background:#dfe8e2 50%/cover no-repeat;height:190px;position:relative}.product-cover:after{content:"";background:linear-gradient(#0000 60%,#00000047);position:absolute;inset:0}.product-cover>span{z-index:1;color:#155d44;background:#effaf5eb;border-radius:20px;padding:5px 8px;font-size:9px;font-weight:800;position:absolute;top:12px;right:12px}.product-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.product-title h2{margin:0;font-size:15px}.product-title button{background:0 0;border:0}.product-body>p{color:var(--muted);font-size:11px}.product-body dl{gap:8px;margin:16px 0;display:grid}.product-body dl>div{grid-template-columns:66px 1fr;font-size:10px;display:grid}.product-body dt{color:#9aa39e}.product-body dd{text-overflow:ellipsis;white-space:nowrap;margin:0;overflow:hidden}.card-channels{border-top:1px solid var(--line);flex-wrap:wrap;gap:6px;padding-top:12px;display:flex}.card-channels span{color:#286b51;background:#e5f3ec;border-radius:6px;padding:5px 7px;font-size:9px}.card-channels span.muted{color:#8b948f;background:#f2f3f2}.add-card{cursor:pointer;color:#5f7469;background:#ffffff73;border:1px dashed #b8c6bf;border-radius:14px;align-content:center;place-items:center;gap:10px;min-height:410px;display:grid}.add-card>span{background:#e6eee9;border-radius:50%;place-items:center;width:42px;height:42px;font-size:20px;display:grid}.add-card small{color:#8d9791}.product-toolbar-actions{align-items:center;gap:12px;display:flex}.product-toolbar-actions>span{color:#718078;font-size:9px}.product-card-actions{gap:5px;display:flex}.product-card-actions button{border:1px solid var(--line);color:#416557;cursor:pointer;background:#fff;border-radius:7px;padding:6px 8px;font-size:8px}.product-card-actions button.danger{color:#ae5f56;border-color:#eedbd7}.product-cover-empty{color:#7f9188;z-index:1;place-items:center;font-size:10px;display:grid;position:absolute;inset:0}.product-card:hover{border-color:#b7ccc2;box-shadow:0 10px 25px #1b3e300f}.collection-card-section{margin-top:34px}.collection-section-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:16px;padding-bottom:12px;display:flex}.collection-section-head h2{margin:7px 0 4px;font-size:18px}.collection-section-head p{color:var(--muted);margin:0;font-size:10px}.collection-section-head>span{color:#718078;white-space:nowrap;font-size:9px}.collection-card .product-cover>span{color:#755626;background:#fcf4e1f0}.collection-card .collection-tag{color:#7a5a28;background:#f5eddc}.collection-add-card{min-height:410px}.modal-backdrop{z-index:50;background:#0f1d1775;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{background:#fff;border-radius:16px;width:min(480px,100%);padding:26px;position:relative;box-shadow:0 24px 70px #00000038}.modal-close{color:#76837c;cursor:pointer;background:0 0;border:0;font-size:24px;position:absolute;top:14px;right:16px}.modal h2{margin:8px 0}.modal>p{color:var(--muted);font-size:11px}.modal label{gap:6px;margin:14px 0;font-size:11px;font-weight:700;display:grid}.path-preview{background:#f2f6f3;border-radius:9px;padding:12px;font-family:monospace;font-size:10px;overflow:hidden}.path-preview small{color:#7a8981;margin-bottom:5px;font-family:inherit;display:block}.modal.wide{width:min(780px,100%)}.modal textarea,.modal select{border:1px solid var(--line);width:100%;color:var(--ink);background:#f8faf8;border-radius:9px;outline:none;padding:10px 12px}.modal textarea{resize:vertical;min-height:92px}.modal .knowledge-editor{min-height:330px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;line-height:1.65}.modal-notice{color:#a35c47;margin:10px 0;font-size:10px;display:block}.file-hint,.secret-hint{color:#63736a;background:#f1f6f3;border-radius:9px;padding:11px 12px;font-size:10px;line-height:1.55}.secret-hint b,.secret-hint small{display:block}.secret-hint small{color:#819088;margin-top:4px}.upload-zone{cursor:pointer;text-align:center;background:#f6faf8;border:1px dashed #9fbbae;border-radius:12px;align-content:center;place-items:center;min-height:165px;gap:7px!important;display:grid!important}.upload-zone input{opacity:0;height:1px;position:absolute;width:1px!important}.upload-zone>span{color:#176749;background:#dcefe5;border-radius:50%;place-items:center;width:40px;height:40px;font-size:20px;display:grid}.upload-zone small{color:var(--muted);font-weight:400}.knowledge-shell{grid-template-columns:250px minmax(0,1fr);align-items:start;gap:16px;display:grid}.kb-sidebar,.knowledge-main{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.kb-sidebar{position:sticky;top:18px}.kb-side-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:16px;display:flex}.kb-side-head b,.kb-side-head small{display:block}.kb-side-head b{font-size:12px}.kb-side-head small{color:var(--muted);margin-top:3px;font-size:8px}.kb-side-head button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;width:28px;height:28px}.kb-sidebar>button{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #edf1ef;grid-template-columns:auto 1fr;align-items:center;gap:9px;width:100%;padding:13px;display:grid}.kb-sidebar>button:hover,.kb-sidebar>button.active{background:#eef6f2}.kb-sidebar>button.active{box-shadow:inset 3px 0 #287b5b}.kb-icon{color:#17684b;background:#dceee5;border-radius:9px;place-items:center;width:33px;height:33px;font-weight:800;display:grid}.kb-sidebar>button b,.kb-sidebar>button small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.kb-sidebar>button small{color:var(--muted);margin-top:4px;font-size:8px}.kb-engine{background:#f3f8f5;border-radius:9px;align-items:center;margin:14px;padding:11px;display:flex}.kb-engine b,.kb-engine small{display:block}.kb-engine b{font-size:9px}.kb-engine small{color:var(--muted);margin-top:3px;font-size:8px}.knowledge-head{border-bottom:1px solid var(--line);background:linear-gradient(120deg,#fbfcfb,#f2f8f4);justify-content:space-between;align-items:center;gap:20px;min-height:126px;padding:22px 24px;display:flex}.knowledge-head h2{margin:8px 0 5px;font-size:21px}.knowledge-head p{color:var(--muted);margin:0;font-size:10px}.knowledge-actions{gap:8px;display:flex}.knowledge-metrics{border-bottom:1px solid var(--line);grid-template-columns:repeat(3,1fr);margin:0 24px;padding:18px 0;display:grid}.knowledge-metrics>div{border-right:1px solid var(--line);align-items:center;gap:10px;padding:0 18px;display:flex}.knowledge-metrics>div:first-child{padding-left:0}.knowledge-metrics>div:last-child{border:0}.knowledge-metrics b,.knowledge-metrics small{display:block}.knowledge-metrics small{color:var(--muted);margin-top:3px;font-size:8px}.knowledge-tabs{border-bottom:1px solid var(--line);align-items:center;gap:18px;min-height:52px;padding:0 24px;display:flex}.knowledge-tabs button{color:#76837c;cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;height:52px;font-size:10px}.knowledge-tabs button.active{color:#185f46;border-bottom-color:#25805c;font-weight:800}.knowledge-tabs>span{color:#267458;margin-left:auto;font-size:9px}.documents-area,.models-area{padding:18px 24px 24px}.document-toolbar{justify-content:space-between;align-items:center;gap:16px;margin-bottom:13px;display:flex}.document-toolbar .search-box{min-width:260px}.document-toolbar>span{color:var(--muted);font-size:8px}.document-table{border:1px solid var(--line);border-radius:11px;overflow:hidden}.document-row{color:#637068;border-bottom:1px solid #edf1ef;grid-template-columns:minmax(200px,2fr) .6fr .6fr .7fr .8fr;align-items:center;gap:10px;min-height:58px;padding:0 14px;font-size:9px;display:grid}.document-row:last-child{border-bottom:0}.document-row.heading{color:#8b9690;background:#f7f9f7;min-height:38px;font-size:8px}.doc-name{align-items:center;gap:9px;min-width:0;display:flex}.doc-name i{color:#276a50;background:#e6f0eb;border-radius:8px;flex:none;place-items:center;width:34px;height:34px;font-size:7px;font-style:normal;display:grid}.doc-name b{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.doc-status{color:#237054;background:#e6f3ec;border-radius:20px;padding:4px 7px;font-style:normal}.doc-status.uploaded{color:#8b6a32;background:#f4eddc}.doc-actions{gap:5px;display:flex}.doc-actions button{color:#547569;cursor:pointer;background:0 0;border:0;font-size:9px}.doc-actions button:last-child{color:#aa655a}.documents-empty{color:#7d8982;align-content:center;place-items:center;gap:8px;min-height:280px;display:grid}.documents-empty>span{color:#237052;background:#e7f1ec;border-radius:50%;place-items:center;width:45px;height:45px;font-size:20px;display:grid}.documents-empty b{color:var(--ink);font-size:12px}.documents-empty small{font-size:9px}.documents-empty .primary{margin-top:8px}.models-head{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.models-head h3{margin:0;font-size:13px}.models-head p{color:var(--muted);margin:4px 0 0;font-size:9px}.model-grid{grid-template-columns:repeat(3,1fr);gap:11px;display:grid}.model-card{border:1px solid var(--line);border-radius:12px;padding:15px}.model-card.selected{background:#f2f8f5;border-color:#87b69f}.model-card-head{justify-content:space-between;align-items:center;display:flex}.model-card-head>span{color:#22684e;background:#e4efe9;border-radius:9px;place-items:center;width:34px;height:34px;font-size:8px;font-weight:800;display:grid}.model-card-head em{border-radius:20px;padding:4px 7px;font-size:7px;font-style:normal}.model-card-head em.ready{color:#1f704f;background:#e3f2ea}.model-card-head em.pending{color:#89672d;background:#f4ebda}.model-card h3{margin:14px 0 5px;font-size:12px}.model-card p{color:#52675c;margin:0;font-size:9px}.model-card small{color:#8b9690;text-overflow:ellipsis;white-space:nowrap;margin-top:5px;font-size:7px;display:block;overflow:hidden}.model-card button{color:#28684f;cursor:pointer;background:#fff;border:1px solid #afcbbf;border-radius:8px;width:100%;margin-top:15px;padding:8px;font-size:8px}.model-card button:disabled{cursor:default;background:#dfeee6;border-color:#0000}.model-management-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-top:18px;display:grid}.model-management-card{border:1px solid var(--line);background:#fff;border-radius:18px;flex-direction:column;gap:10px;min-height:250px;padding:22px;display:flex;box-shadow:0 10px 34px #1630260d}.model-management-card.disabled{opacity:.62}.model-management-card h2{letter-spacing:-.02em;margin:10px 0 0;font-size:20px}.model-management-card p,.model-management-card small{color:var(--muted);overflow-wrap:anywhere;margin:0}.model-management-meta{gap:8px;margin-top:auto;display:flex}.model-management-meta span{background:var(--soft);color:var(--muted);border-radius:999px;padding:5px 9px;font-size:12px}.model-management-actions{gap:8px;padding-top:8px;display:flex}.model-management-actions button{flex:1;min-height:36px}.content-grid{grid-template-columns:1.2fr .8fr;gap:16px;display:grid}.hero-card.green{color:#fff;background:linear-gradient(145deg,#153d30 0%,#24664d 100%);border:0;flex-direction:column;justify-content:center;min-height:330px;padding:28px;display:flex}.hero-card h2{margin:12px 0;font-size:25px}.hero-card p{color:#c6d9d0;max-width:600px}.hero-stats{border-top:1px solid #ffffff2e;grid-template-columns:repeat(3,1fr);margin-top:28px;padding-top:22px;display:grid}.hero-stats b,.hero-stats small{display:block}.hero-stats small{color:#9dbbae;margin-top:5px;font-size:9px}.settings-list{margin:18px 0 0;padding:0;list-style:none}.settings-list li{border-top:1px solid var(--line);align-items:center;gap:12px;padding:15px 0;display:flex}.settings-list li>div{flex:1}.settings-list b,.settings-list small{display:block}.settings-list b{font-size:12px}.settings-list small{color:var(--muted);margin-top:4px;font-size:10px}.settings-list button{border:1px solid var(--line);background:#fff;border-radius:8px;padding:7px 10px;font-size:10px}.danger-soft{background:#fffdfa;border-color:#eee6d6}.setting-note{background:#faf6ed;border-radius:9px;padding:12px}.channel-grid{gap:12px;display:grid}.channel-card{border:1px solid var(--line);background:#fff;border-radius:14px;grid-template-columns:auto 1fr auto;align-items:center;gap:18px;padding:20px;display:grid}.big-channel{width:54px;height:54px;font-size:20px}.channel-title{align-items:center;gap:14px;display:flex}.channel-title h2{margin:0;font-size:15px}.channel-title span{color:#6f7c75;font-size:10px}.channel-card p{color:var(--muted);margin:6px 0;font-size:11px}.channel-card small{color:#89948e}.channel-card>button{border:1px solid var(--line);background:#fff;border-radius:8px;padding:8px 14px;font-size:11px}.analytics-empty{border:1px solid var(--line);text-align:center;background:#fff;border-radius:14px;align-content:center;place-items:center;min-height:280px;padding:30px;display:grid}.analytics-empty h2{margin:20px 0 8px;font-size:18px}.analytics-empty p{color:var(--muted);font-size:12px}.chart-placeholder{align-items:flex-end;gap:7px;height:84px;display:flex}.chart-placeholder i{background:#cde6da;border-radius:5px 5px 2px 2px;width:17px;display:block}.chart-placeholder i:first-child{height:30px}.chart-placeholder i:nth-child(2){height:58px}.chart-placeholder i:nth-child(3){height:42px}.chart-placeholder i:nth-child(4){height:76px}.chart-placeholder i:nth-child(5){height:52px}.chart-placeholder i:nth-child(6){background:#4b9777;height:68px}.analytics-grid{grid-template-columns:repeat(5,1fr);gap:12px;margin-top:12px;display:grid}.analytics-card{min-height:140px}.analytics-card h2{margin:10px 0 6px;font-size:13px}.robots-shell{grid-template-columns:310px minmax(0,1fr);align-items:start;gap:16px;display:grid}.robot-list-panel,.robot-editor{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.robot-list-panel{position:sticky;top:18px}.robot-list-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:10px;padding:17px;display:flex}.robot-list-header b,.robot-list-header small{display:block}.robot-list-header small{color:var(--muted);margin-top:3px;font-size:9px}.primary.compact{padding:8px 10px;font-size:10px}.robot-loading{text-align:center;color:var(--muted);padding:34px 18px;font-size:11px}.robot-list-item{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #edf1ee;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;width:100%;padding:15px;display:grid}.robot-list-item:hover,.robot-list-item.active{background:#eff6f2}.robot-list-item.active{box-shadow:inset 3px 0 #2d7b5d}.robot-avatar{color:#176249;background:#dbeee5;border-radius:12px;place-items:center;width:38px;height:38px;font-weight:800;display:grid}.robot-list-item b,.robot-list-item small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.robot-list-item small{color:#87928c;margin-top:5px;font-size:8px}.toggle{cursor:pointer;background:#cbd3cf;border:0;border-radius:999px;flex:none;width:38px;height:22px;padding:0;transition:all .18s;position:relative}.toggle span{background:#fff;border-radius:50%;width:16px;height:16px;transition:all .18s;position:absolute;top:3px;left:3px;box-shadow:0 1px 4px #0000002e}.toggle.checked{background:#23835f}.toggle.checked span{transform:translate(16px)}.robot-editor-head{border-bottom:1px solid var(--line);background:linear-gradient(120deg,#fbfcfb,#f3f8f5);justify-content:space-between;align-items:center;gap:18px;min-height:118px;padding:22px 24px;display:flex}.robot-editor-head h2{margin:7px 0 5px;font-size:21px}.robot-editor-head p{color:var(--muted);margin:0;font-size:10px}.robot-master-switch{background:#fff;border:1px solid #dbe7e1;border-radius:11px;align-items:center;gap:12px;padding:10px 12px;display:flex}.robot-master-switch b,.robot-master-switch small{text-align:right;display:block}.robot-master-switch small{color:var(--muted);margin-top:3px;font-size:8px}.robot-form{padding:0 24px}.config-block{border-bottom:1px solid var(--line);padding:22px 0}.config-title{align-items:flex-start;gap:11px;margin-bottom:16px;display:flex}.config-title>span{color:#276b51;background:#e5f2eb;border-radius:8px;place-items:center;width:26px;height:26px;font-size:8px;font-weight:800;display:grid}.config-title>div{flex:1}.config-title h3{margin:0;font-size:13px}.config-title p{color:var(--muted);margin:4px 0 0;font-size:9px}.config-title.split{align-items:center}.form-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.form-grid label,.full-field{color:#66746c;gap:6px;font-size:9px;font-weight:700;display:grid}.form-grid input,.full-field textarea,.number-field input{border:1px solid var(--line);width:100%;color:var(--ink);background:#fafbfa;border-radius:9px;outline:none;padding:10px 11px}.form-grid input:focus,.full-field textarea:focus,.number-field input:focus{border-color:#77a792;box-shadow:0 0 0 3px #23835f14}.select-card{border:1px solid var(--line);border-radius:11px;align-items:center;gap:12px;padding:13px;display:flex}.select-card.selected{background:#f1f8f4;border-color:#a9cdbd}.select-card>div:nth-child(2){flex:1}.select-card b,.select-card small{display:block}.select-card small{color:var(--muted);margin-top:4px;font-size:9px}.select-card input{accent-color:#247657}.text-choice{color:#547568;cursor:pointer;background:0 0;border:0;margin-top:8px;padding:0;font-size:9px}.choice-grid{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.choice-card{border:1px solid var(--line);cursor:pointer;border-radius:11px;align-items:center;gap:9px;padding:12px;display:flex}.choice-card.selected{background:#f0f7f3;border-color:#87b6a1}.choice-card>input{opacity:0;pointer-events:none;position:absolute}.choice-card .channel-avatar{border-radius:9px;width:32px;height:32px;font-size:11px}.choice-card b,.choice-card small{display:block}.choice-card b{font-size:10px}.choice-card small{color:var(--muted);margin-top:3px;font-size:8px}.model-routing-grid{grid-template-columns:1fr 1fr;gap:11px;display:grid}.routing-model-card{border:1px solid var(--line);background:#fbfcfb;border-radius:12px;padding:15px;display:block}.routing-model-card.vision-model{background:#faf8fc}.routing-model-head{grid-template-columns:auto 1fr auto;align-items:center;gap:9px;display:grid}.routing-model-head>span{color:#1d6a4e;background:#dcefe6;border-radius:10px;place-items:center;width:34px;height:34px;font-size:11px;font-weight:800;display:grid}.vision-model .routing-model-head>span{color:#675488;background:#ebe6f2}.routing-model-head b,.routing-model-head small{display:block}.routing-model-head small{color:var(--muted);margin-top:3px;font-size:7px}.routing-model-head em{white-space:nowrap;border-radius:15px;padding:4px 6px;font-size:7px;font-style:normal}.routing-model-head em.ready{color:#1c704e;background:#e1f1e8}.routing-model-head em.pending{color:#916638;background:#f6ebda}.routing-model-card select{border:1px solid var(--line);width:100%;color:var(--ink);background:#fff;border-radius:9px;outline:none;margin-top:13px;padding:10px;font-size:9px}.routing-model-card>p{color:#829087;overflow-wrap:anywhere;min-height:22px;margin:8px 0 0;font-size:7px;line-height:1.5}.routing-flow{color:#7c8982;border:1px dashed #b6c9bf;border-radius:10px;flex-wrap:wrap;align-items:center;gap:7px;min-height:48px;margin-top:11px;padding:10px 12px;font-size:8px;display:flex}.routing-flow i{color:#a1aca6;font-style:normal}.routing-flow b,.routing-flow em{border-radius:6px;padding:4px 6px;font-style:normal}.routing-flow b{color:#1e6c4e;background:#e2f1e9}.routing-flow em{color:#695487;background:#ebe6f2;margin-left:8px}.routing-flow strong{color:#344a40;font-size:8px}.routing-note{background:#f1f6f3;border-radius:9px;align-items:flex-start;gap:10px;margin-top:10px;padding:10px 12px;display:flex}.routing-note span{color:#246e51;flex:none;font-size:8px;font-weight:800}.routing-note p{color:#718078;margin:0;font-size:8px;line-height:1.5}.reply-grid{grid-template-columns:repeat(4,1fr);gap:9px;display:grid}.reply-option{border:1px solid var(--line);cursor:pointer;border-radius:11px;min-height:90px;padding:12px;position:relative}.reply-option.selected{background:#f0f7f3;border-color:#7caf98}.reply-option input{accent-color:#27785a}.reply-option b,.reply-option small{display:block}.reply-option b{margin-top:10px;font-size:10px}.reply-option small{color:var(--muted);margin-top:4px;font-size:8px;line-height:1.5}.full-field{margin-top:14px}.full-field textarea{resize:vertical;min-height:70px}.number-field{color:#66746c;align-items:center;gap:8px;margin-top:14px;font-size:9px;font-weight:700;display:flex}.number-field input{width:82px;margin-left:auto}.number-field span{color:var(--muted)}.handoff-grid{grid-template-columns:1fr 1fr;gap:9px;display:grid}.handoff-grid label{border:1px solid var(--line);border-radius:10px;align-items:flex-start;gap:10px;padding:11px;display:flex}.handoff-grid input{accent-color:#247657;margin-top:2px}.handoff-grid b,.handoff-grid small{display:block}.handoff-grid b{font-size:10px}.handoff-grid small{color:var(--muted);margin-top:4px;font-size:8px;line-height:1.45}.handoff-grid.disabled{opacity:.45}.notification-config{gap:12px;display:grid}.notification-config.disabled{opacity:.5}.unified-assignee-config{margin-top:12px}.config-subtitle{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:16px;padding-top:12px;display:flex}.config-subtitle b,.config-subtitle small{display:block}.config-subtitle b{font-size:11px}.config-subtitle small{color:var(--muted);margin-top:3px;font-size:8px;line-height:1.45}.notification-trigger-grid{grid-template-columns:1fr 1fr;gap:9px;display:grid}.notification-trigger-grid.disabled{opacity:.5}.notification-trigger-grid label{border:1px solid var(--line);background:#fff;border-radius:10px;gap:10px;padding:12px;display:flex}.notification-trigger-grid input{accent-color:#247657;margin-top:2px}.notification-trigger-grid b,.notification-trigger-grid small{display:block}.notification-trigger-grid b{font-size:10px}.notification-trigger-grid small{color:var(--muted);margin-top:3px;font-size:8px;line-height:1.45}.recipient-manager{border:1px solid var(--line);background:#fbfcfb;border-radius:12px;padding:14px}.recipient-heading{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.recipient-heading b,.recipient-heading small{display:block}.recipient-heading small{color:var(--muted);margin-top:3px;font-size:8px}.recipient-heading em{color:#247657;background:#e9f4ef;border-radius:20px;padding:4px 8px;font-size:8px;font-style:normal}.recipient-entry{grid-template-columns:1fr;gap:8px;display:grid}.recipient-entry select{min-width:0}.recipient-list{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.recipient-list>span{background:#fff;border:1px solid #cfe1d9;border-radius:22px;grid-template-columns:24px auto auto 20px;align-items:center;gap:7px;padding:4px 5px;display:grid}.recipient-list i{color:#fff;background:#247657;border-radius:50%;place-items:center;width:24px;height:24px;font-size:9px;font-style:normal;display:grid}.recipient-list small{color:var(--muted);font-size:8px}.recipient-list button{color:#89938e;cursor:pointer;background:0 0;border:0}.recipient-list p{color:var(--muted);margin:0;font-size:9px}.notification-preview{background:#f0f7f4;border-radius:10px;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;padding:11px 12px;display:grid}.notification-preview>span{color:#247657;font-size:8px;font-weight:700}.notification-preview p{color:var(--muted);margin:0;font-size:8px;line-height:1.5}.notification-preview{grid-template-columns:auto minmax(180px,.8fr) minmax(220px,1fr) auto}.notification-test-target{gap:5px;display:grid}.notification-test-target small{color:var(--muted);font-size:8px}.notification-test-target select{width:100%;min-width:0}.robot-savebar{background:#f8faf8;justify-content:flex-end;align-items:center;gap:10px;min-height:70px;padding:14px 24px;display:flex}.robot-savebar>div{flex:1}.save-success{color:#197151;font-size:10px}.save-notice{color:#a05f45;font-size:10px}.delete-button{color:#b45b52;cursor:pointer;background:0 0;border:0;padding:9px 12px;font-size:10px}.robot-savebar .primary:disabled{opacity:.6;cursor:wait}.robot-editor-tabs{border-bottom:1px solid var(--line);align-items:center;gap:18px;min-height:52px;padding:0 24px;display:flex}.robot-editor-tabs button{color:#78857e;cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;height:52px;font-size:10px}.robot-editor-tabs button.active{color:#1b684c;border-bottom-color:#267c59;font-weight:800}.robot-editor-tabs button:disabled{opacity:.4;cursor:not-allowed}.robot-editor-tabs>span{color:#849088;margin-left:auto;font-size:8px}.robot-kb-grid{grid-template-columns:1fr 1fr;gap:9px;display:grid}.robot-kb-grid .select-card{cursor:pointer}.calibration-workspace{background:#f5f8f6;grid-template-columns:minmax(260px,.7fr) minmax(390px,1.3fr);min-height:650px;display:grid}.calibration-docs{border-right:1px solid var(--line);background:#fff;padding:18px}.calibration-rule{color:#456257;background:#edf6f1;border-radius:10px;padding:13px}.calibration-rule span,.calibration-rule b,.calibration-rule small{display:block}.calibration-rule span{color:#207050;font-size:8px;font-weight:800}.calibration-rule b{margin:6px 0;font-size:9px}.calibration-rule small{color:#728279;font-size:7px;line-height:1.5}.calibration-docs label{gap:8px;margin-top:15px;display:grid}.calibration-docs label>span{justify-content:space-between;align-items:flex-end;gap:8px;display:flex}.calibration-docs label b,.calibration-docs label small{display:block}.calibration-docs label small{color:#849089;font-size:7px}.calibration-docs textarea{border:1px solid var(--line);resize:vertical;width:100%;min-height:220px;color:var(--ink);background:#fafbfa;border-radius:10px;outline:none;padding:12px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:9px;line-height:1.6}.calibration-docs textarea:focus{border-color:#78a993;box-shadow:0 0 0 3px #27785914}.robot-test-chat{flex-direction:column;min-width:0;display:flex}.robot-test-chat>header{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;min-height:67px;padding:12px 16px;display:flex}.robot-test-chat>header>div{align-items:center;gap:10px;display:flex}.robot-test-chat>header b,.robot-test-chat>header small{display:block}.robot-test-chat>header small{color:#839088;margin-top:4px;font-size:8px}.robot-test-chat>header button{border:1px solid var(--line);color:#7d8982;cursor:pointer;background:#fff;border-radius:8px;padding:7px 9px;font-size:8px}.test-context-status{border-bottom:1px solid var(--line);background:#f9fbfa;flex-wrap:wrap;align-items:center;gap:6px;min-height:42px;padding:9px 16px;display:flex}.test-context-status span{color:#226d50;background:#e2f1e9;border-radius:15px;padding:4px 7px;font-size:7px}.test-context-status span.pending{color:#986044;background:#f7e9df}.test-messages{flex:1;min-height:390px;max-height:560px;padding:20px;overflow:auto}.test-empty{text-align:center;color:#839088;align-content:center;place-items:center;gap:8px;height:100%;min-height:330px;display:grid}.test-empty>span{color:#226a4f;background:#e2f0e9;border-radius:15px;place-items:center;width:48px;height:48px;font-size:18px;display:grid}.test-empty b{color:var(--ink);font-size:11px}.test-empty small{max-width:290px;font-size:8px;line-height:1.6}.test-message{border:1px solid var(--line);background:#fff;border-radius:4px 13px 13px;width:max-content;max-width:78%;margin:12px 0;padding:10px 12px}.test-message.user{color:#fff;background:#246c50;border-color:#246c50;border-radius:13px 4px 13px 13px;margin-left:auto}.test-message small{color:#829088;font-size:7px;display:block}.test-message.user small{color:#b9d3c7}.test-message p{white-space:pre-wrap;margin:6px 0 0;font-size:10px;line-height:1.6}.test-message em{color:#286d52;background:#e4f2ea;border-radius:10px;margin-top:7px;padding:3px 6px;font-size:7px;font-style:normal;display:inline-block}.test-composer{border-top:1px solid var(--line);background:#fff;padding:13px 16px}.test-composer textarea{border:1px solid var(--line);resize:none;border-radius:10px;outline:none;width:100%;min-height:70px;padding:10px;font-size:10px}.test-composer>div{align-items:center;gap:7px;margin-top:8px;display:flex}.test-composer>div>span{color:#687b71;flex:1;font-size:7px;line-height:1.4}.test-composer button{padding:8px 10px;font-size:8px}.test-composer button:disabled{opacity:.55;cursor:wait}@media (max-width:1100px){.metric-grid{grid-template-columns:repeat(2,1fr)}.two-column,.content-grid{grid-template-columns:1fr}.product-grid,.analytics-grid{grid-template-columns:repeat(2,1fr)}.robots-shell{grid-template-columns:260px minmax(0,1fr)}.reply-grid{grid-template-columns:1fr 1fr}.choice-grid{grid-template-columns:1fr}.knowledge-shell{grid-template-columns:210px minmax(0,1fr)}.model-grid{grid-template-columns:1fr 1fr}.live-session-panel{grid-template-columns:290px minmax(400px,1fr)}.session-profile-pane{display:none}.calibration-workspace{grid-template-columns:1fr}.calibration-docs{border-right:0;border-bottom:1px solid var(--line)}.calibration-docs label{grid-template-columns:1fr}.calibration-docs textarea{min-height:180px}}@media (max-width:760px){.sidebar{width:68px;padding:18px 10px}.brand{padding:0 4px 22px}.brand>div,.sidebar nav button:not(.active){font-size:0}.sidebar nav button{justify-content:center;padding:11px 6px}.sidebar nav button>span{font-size:18px}.sidebar nav button i,.sidebar-bottom{display:none}.main-area{margin-left:68px}.topbar{min-height:130px;padding:20px}.top-actions{display:none}.page-content{padding:20px}.metric-grid,.product-grid,.two-column,.flow{grid-template-columns:1fr}.flow>i{text-align:center;transform:rotate(90deg)}.sessions-layout{grid-template-columns:1fr}.conversation-detail{display:none}.section-toolbar{flex-direction:column}.product-search-group{flex-direction:column;align-items:stretch;width:100%;min-width:0}.search-box{min-width:0}.product-filter-tabs{width:100%}.product-filter-tabs button{flex:1}.product-toolbar-actions{flex-wrap:wrap;justify-content:space-between}.content-grid,.analytics-grid{grid-template-columns:1fr}.next-panel{flex-direction:column;align-items:flex-start}.robots-shell{grid-template-columns:1fr}.robot-list-panel{position:static}.robot-editor-head{flex-direction:column;align-items:flex-start}.form-grid,.reply-grid,.handoff-grid,.robot-kb-grid,.model-routing-grid,.notification-trigger-grid,.recipient-entry,.notification-preview{grid-template-columns:1fr}.robot-form{padding:0 16px}.robot-savebar{flex-wrap:wrap;padding:12px 16px}.knowledge-shell{grid-template-columns:1fr}.kb-sidebar{position:static}.knowledge-head{flex-direction:column;align-items:flex-start}.knowledge-actions{flex-wrap:wrap;width:100%}.knowledge-metrics{grid-template-columns:1fr;gap:12px}.knowledge-metrics>div{border-right:0;padding:0}.document-toolbar{flex-direction:column;align-items:flex-start}.document-toolbar .search-box{width:100%;min-width:0}.document-table{overflow-x:auto}.document-row{min-width:650px}.model-grid,.channel-health-grid,.live-session-panel{grid-template-columns:1fr}.session-detail-pane{display:none}.session-list-pane{border-right:0}.channel-health-card{min-height:80px}.robot-editor-tabs>span{display:none}.calibration-workspace{grid-template-columns:1fr}.test-composer>div{flex-wrap:wrap}.test-composer>div>span{flex-basis:100%}}.session-composer{border-top:1px solid var(--line);background:#fff;align-items:center;gap:10px;min-height:76px;padding:12px 16px;display:flex}.session-composer textarea{resize:none;height:64px;min-height:64px;max-height:64px;font:inherit;background:#f8faf9;border:1px solid #dce4df;border-radius:10px;flex:1;padding:10px 12px;font-size:10px;line-height:1.45;overflow-y:auto}.session-composer button{min-width:68px}.channel-actions{align-items:center;gap:7px;display:flex}.channel-actions button{white-space:nowrap}.channel-mini-status{align-items:center;gap:8px;margin-top:10px;display:flex}.channel-mini-status span{color:#8a938d;background:#f0f1ef;border-radius:999px;padding:4px 8px;font-size:8px;font-weight:800}.channel-mini-status span.on{color:#1e6e50;background:#e5f3ec}.channel-mini-status small{color:#8b9690;font-size:8px}.channel-config-modal{flex-direction:column;max-width:1120px;max-height:calc(100dvh - 40px);padding:0;display:flex;overflow:hidden}.channel-config-head{border-bottom:1px solid #edf1ee;flex:none;margin:0;padding:26px 26px 16px}.channel-config-head h2{margin:5px 0 6px}.channel-config-head p{color:var(--muted);margin:0;font-size:10px}.channel-config-layout{grid-template-columns:minmax(0,1.15fr) 360px;align-items:start;gap:18px;min-height:0;padding:18px 26px;display:grid;overflow:auto}.channel-config-form{gap:12px;min-width:0;display:grid}.channel-config-form label{color:#66746c;gap:6px;font-size:9px;font-weight:800;display:grid}.channel-config-form input,.channel-config-form textarea,.channel-config-form select{border:1px solid var(--line);width:100%;color:var(--ink);background:#fbfcfb;border-radius:10px;outline:none;padding:10px 11px}.channel-config-form textarea{resize:vertical;min-height:112px;line-height:1.55}.channel-config-form input:focus,.channel-config-form textarea:focus,.channel-config-form select:focus{border-color:#86b6a1;box-shadow:0 0 0 3px #23835f14}.welcome-editor{background:linear-gradient(#fff,#f8fbf9);border:1px solid #dfe8e3;border-radius:16px;gap:14px;min-height:0;margin-top:4px;padding:16px;display:grid}.welcome-editor-title{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.welcome-editor-title b,.welcome-editor-title small{display:block}.welcome-editor-title b{font-size:13px}.welcome-editor-title small{color:var(--muted);margin-top:4px;font-size:9px;line-height:1.5}.switch-line{white-space:nowrap;align-items:center;color:#246f51!important;grid-template-columns:none!important;gap:7px!important;display:flex!important}.switch-line input,.welcome-item-enable input{accent-color:#247657;width:auto!important}.welcome-item-head{z-index:1;background:#fbfcfb;justify-content:space-between;align-items:center;padding:2px 0;display:flex;position:sticky;top:0}.welcome-item-head b{font-size:11px}.welcome-item-head button{color:#286d52;cursor:pointer;background:#fff;border:1px solid #cfe0d8;border-radius:999px;padding:7px 10px;font-size:9px}.welcome-item-list{scrollbar-gutter:stable;gap:9px;max-height:300px;padding-right:4px;display:grid;overflow:auto}.welcome-item{background:#fff;border:1px solid #e7eeea;border-radius:12px;grid-template-columns:22px minmax(0,1fr) 132px 42px;align-items:center;gap:8px;padding:10px;display:grid}.welcome-item-enable{display:flex!important}.welcome-item .text-danger{color:#b45b52;cursor:pointer;background:0 0;border:0;font-size:9px}.welcome-extra{grid-column:2/5}.welcome-extra-grid{grid-column:2/5;grid-template-columns:1fr 1.4fr;gap:8px;display:grid}.welcome-phone-preview{background:#f4f5f4;border:1px solid #dfe6e2;border-radius:26px;max-height:calc(100dvh - 190px);padding:12px;position:sticky;top:0;overflow:auto;box-shadow:0 18px 45px #1e2d261f}.phone-top{color:#333;border-bottom:1px solid #e5e8e5;grid-template-columns:40px 1fr 72px;align-items:center;height:54px;display:grid}.phone-top span{font-size:24px}.phone-top b{text-align:center;font-size:14px}.phone-top i{text-align:right;color:#59645f;font-size:10px;font-style:normal}.phone-chat{background:#f7f8f7;min-height:470px;padding:22px 8px}.phone-time{text-align:center;color:#a1a8a4;margin-bottom:16px;font-size:10px}.phone-row{grid-template-columns:34px minmax(0,1fr);align-items:start;gap:9px;display:grid}.phone-avatar{color:#1d6a4e;background:#e7f1eb;border-radius:50%;place-items:center;width:34px;height:34px;font-weight:800;display:grid}.phone-menu-card{background:#fff;border-radius:6px 18px 18px;padding:16px 16px 10px;box-shadow:0 1px #00000008}.phone-menu-card p{white-space:pre-wrap;color:#2c3430;margin:0 0 14px;font-size:14px;line-height:1.62}.phone-menu-card strong{margin:2px 0 4px;font-size:13px;display:block}.phone-menu-card button{text-align:left;color:#303934;cursor:default;background:#fff;border:0;border-top:1px solid #edf0ee;justify-content:space-between;align-items:center;gap:10px;width:100%;padding:13px 0;font-size:13px;display:flex}.phone-menu-card button span{color:#a1aaa5;font-size:18px}.phone-menu-card em{color:#7d8781;border-top:1px solid #edf0ee;padding-top:10px;font-size:11px;font-style:normal;line-height:1.5;display:block}.phone-composer{color:#a0aaa5;background:#fff;border-radius:17px;justify-content:space-between;align-items:center;height:48px;margin-top:10px;padding:0 16px;font-size:12px;display:flex}.phone-composer span{color:#56615c;border:1px solid #c7d0cb;border-radius:50%;place-items:center;width:26px;height:26px;display:grid}.channel-config-actions{background:#fffffff5;border-top:1px solid #edf1ee;flex:none;justify-content:flex-end;gap:10px;margin-top:0;padding:14px 26px;display:flex}.channel-config-actions .primary,.channel-config-actions .secondary{padding:10px 14px}.analytics-summary{grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:16px;display:grid}.analytics-summary>div{border:1px solid var(--line);background:#fff;border-radius:14px;padding:18px}.analytics-summary b,.analytics-summary small{display:block}.analytics-summary b{font-size:24px}.analytics-summary small{color:var(--muted);margin-top:4px}.analytics-card ol{margin:16px 0 0;padding:0;list-style:none}.analytics-card li{border-top:1px solid var(--line);justify-content:space-between;gap:12px;padding:10px 0;display:flex}.analytics-card li span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.analytics-card li b{color:var(--green)}@media (max-width:900px){.analytics-summary{grid-template-columns:repeat(2,1fr)}}@media (max-width:760px){.collection-section-head{flex-direction:column;align-items:flex-start}}@media (max-width:1100px){.model-management-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:760px){.model-management-grid{grid-template-columns:1fr}.channel-config-modal{width:calc(100vw - 20px);max-height:calc(100dvh - 20px)}.channel-config-head{padding:20px 18px 12px}.channel-config-layout{grid-template-columns:1fr;padding:14px 18px}.welcome-phone-preview{max-height:none;position:static}.welcome-item{grid-template-columns:22px minmax(0,1fr)}.welcome-item select,.welcome-item .text-danger,.welcome-extra,.welcome-extra-grid{grid-column:2}.welcome-extra-grid{grid-template-columns:1fr}.channel-config-actions{flex-wrap:wrap;padding:12px 18px}.channel-config-actions button{flex:1;min-width:130px}}.message-media-link{color:inherit;margin:8px 0;text-decoration:none;display:block}.message-image{object-fit:cover;background:#eef2ef;border-radius:10px;width:min(260px,100%);max-height:320px;display:block}.message-media{gap:8px;min-width:min(260px,60vw);margin:8px 0;display:grid}.message-media>b{font-size:10px}.message-media audio{width:100%;max-width:280px;height:36px}.voice-transcript{color:#34463d;background:#f1f5f2;border-radius:8px;padding:8px 10px;line-height:1.55;margin:0!important;font-size:9px!important}.message-attachment{color:#53625a;background:#f1f5f2;border-radius:8px;margin:8px 0;padding:9px 10px;font-size:9px}.message-line.outbound .voice-transcript,.message-line.outbound .message-attachment{color:#fff;background:#ffffff24}.message-time-row{justify-content:center;width:100%;margin:18px 0 10px;display:flex}.message-time-row time{color:#8f9993;text-align:center;font-size:7px;line-height:1.4}.message-delivery-state{color:#9aa49f;text-align:right;margin-top:4px;font-size:6px;display:block}.message-line.outbound .message-delivery-state{color:#b9d3c7}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}:root{--ink:#1c211e;--muted:#6c746f;--muted-light:#929994;--line:#e2e6e3;--line-strong:#cfd6d2;--paper:#eef1ef;--surface:#fff;--surface-soft:#f7f9f7;--green:#0f7048;--green-strong:#0b5939;--green-soft:#e5f3eb;--green-faint:#f0f7f3;--danger:#a94f43;--warning:#8a6237;--radius:12px;--radius-small:8px;--shadow:0 12px 32px #1f342a12;--shadow-soft:0 2px 10px #1f342a0b}html,body{background:var(--paper);color:var(--ink);font-synthesis:none;text-rendering:optimizelegibility;-webkit-text-size-adjust:100%;font-family:SF Pro Text,SF Pro Display,PingFang SC,Noto Sans CJK SC,Hiragino Sans GB,Microsoft YaHei,system-ui,sans-serif;font-size:16px}body{line-height:1.55}button,input,textarea,select{font:inherit}button{font-weight:560}small{line-height:1.5}button,input,textarea,select{transition:border-color .16s,background-color .16s,color .16s,box-shadow .16s,transform .16s}button:active{transform:translateY(1px)}:is(button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible){outline-offset:2px;outline:3px solid #185c4329}.sidebar{width:232px;color:var(--ink);border-right:1px solid var(--line);box-shadow:none;background:#f8faf8;padding:24px 16px 18px}.brand{color:var(--ink);padding:0 8px 26px}.brand>span{border-radius:var(--radius-small);color:#fff;background:var(--green);width:40px;height:40px;font-family:inherit;font-size:17px;font-weight:760}.brand b{color:var(--ink);letter-spacing:0;font-size:16px;font-weight:680}.brand small{color:var(--muted-light);letter-spacing:.04em;margin-top:2px;font-size:11px}.sidebar nav{gap:4px}.sidebar>nav{flex:auto;align-content:start;min-height:0;overflow-y:auto}.sidebar>.brand,.sidebar-bottom{flex-shrink:0}.sidebar nav button{border-radius:var(--radius-small);color:#66706a;min-height:44px;padding:10px 12px;font-size:14px}.sidebar nav button>span{width:22px;font-size:17px}.sidebar nav button:hover{color:var(--ink);background:#eef2ef}.sidebar nav button.active{color:var(--green-strong);background:var(--green-soft);box-shadow:none;position:relative}.sidebar nav button.active:before{content:"";background:var(--green);border-radius:0 4px 4px 0;width:4px;height:24px;position:absolute;left:-16px}.sidebar nav button i{font-size:11px}.sidebar-bottom{gap:10px}.robot-mini{border-color:var(--line);border-radius:var(--radius);background:#fff;padding:12px}.robot-mini>span{color:#fff;border-radius:var(--radius-small);background:var(--green)}.robot-mini b,.user-menu b{font-size:13px}.robot-mini small,.user-menu small{color:var(--muted-light);font-size:11px}.user-menu{color:var(--ink);border-color:var(--line)}.main-area{margin-left:232px}.topbar{border-bottom:1px solid var(--line);min-height:118px;box-shadow:none;background:#fffffff0;align-items:center;padding:24px 36px}.topbar:after{display:none}.breadcrumb{color:var(--muted-light);letter-spacing:0;font-size:12px}.topbar h1{letter-spacing:-.035em;margin:7px 0 4px;font-family:inherit;font-size:clamp(25px,2.2vw,31px);font-weight:680;line-height:1.2}.topbar p{max-width:720px;color:var(--muted);font-size:14px}.top-actions{gap:8px}.top-actions button{border-color:var(--line);border-radius:var(--radius-small);height:40px;box-shadow:none;padding:0 14px}.top-actions .help{color:#fff;background:var(--green);border-color:var(--green)}.top-actions .help:hover{background:var(--green-strong)}.page-content{max-width:1520px;padding:28px 36px 64px}.panel,.workspace-card,.metric-card,.product-card,.kb-sidebar,.knowledge-main,.robot-list-panel,.robot-editor,.channel-card,.channel-health-card,.analytics-empty,.modal{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:none}.panel{padding:22px}.panel h2{font-size:17px;font-weight:650}.panel p,.product-body>p,.channel-card p,.conversation p{color:var(--muted);font-size:14px}.panel-heading p{margin-top:5px}.status-strip{border-radius:var(--radius-small);background:var(--green-faint);min-height:42px;box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none;border:1px solid #d7e6de;margin-bottom:18px;padding:0 14px;font-size:13px}.status-dot{width:7px;height:7px}.pill,.badge{padding:4px 8px;font-size:12px;font-weight:620}.primary,.secondary,.next-actions button{border-radius:var(--radius-small);white-space:nowrap;min-height:40px;padding:9px 14px;font-size:13px}.primary{color:#fff;background:var(--green)}.primary:hover{background:var(--green-strong);transform:none}.secondary{border-color:var(--line-strong);background:#fff}.secondary:hover{background:var(--surface-soft);border-color:#aebdb5}.eyebrow{color:var(--green);letter-spacing:.08em;font-size:11px}.metric-grid{gap:12px}.metric-card{text-align:left;min-height:150px;padding:18px}.metric-card:hover{box-shadow:var(--shadow-soft);border-color:#b5c8bd;transform:translateY(-2px)}.metric-icon{border-radius:var(--radius-small);width:38px;height:38px;font-size:13px}.metric-card strong{margin-bottom:5px;font-size:17px;font-weight:650}.metric-card>span{font-size:13px}.metric-card small{color:#4f6b5e;margin-top:15px;font-size:12px}.two-column{gap:12px;margin-top:12px}.flow{margin:24px 0 20px}.flow-node{border-radius:var(--radius-small);padding:13px}.flow-node>span{font-size:11px}.flow-node b{font-size:13px}.flow-node small{font-size:11px}.guardrail{border-radius:var(--radius-small)}.guardrail b{font-size:13px}.guardrail p{font-size:12px}.timeline b{font-size:13px}.timeline small{font-size:12px}.next-panel{color:#fff;background:#0c5f3d;border:0;margin-top:12px;padding:24px}.next-panel h2{font-size:20px}.next-panel p{color:#c2d3ca;font-size:13px}.session-center,.channel-health-grid{gap:12px}.channel-health-card{min-height:96px;padding:15px}.channel-health-card:hover,.channel-health-card.active{box-shadow:var(--shadow-soft);border-color:#9eb9aa}.channel-health-card.active{background:var(--green-faint)}.channel-health-card b{font-size:14px}.channel-health-card small,.channel-health-card em{font-size:11px}.channel-health-card>strong{font-size:21px}.channel-health-card>strong small{font-size:11px}.live-session-panel{grid-template-columns:330px minmax(460px,1fr) 240px;height:min(760px,100vh - 210px);min-height:560px;overflow:hidden}.session-list-pane,.session-detail-pane,.session-profile-pane{min-height:0;overflow:hidden}.session-items{max-height:calc(100% - 132px);overflow:auto}.live-toolbar{min-height:72px;padding:14px 16px}.live-toolbar b{font-size:14px}.live-toolbar small{margin-top:4px;font-size:11px}.live-toolbar button{width:34px;height:34px}.session-search{min-height:40px;margin:12px 14px 9px}.session-search input{padding:9px 0;font-size:13px}.session-filters button{min-height:30px;padding:5px 10px;font-size:12px}.live-conversation{grid-template-columns:38px minmax(0,1fr) 94px;min-height:100px;padding:14px}.live-conversation>div{min-width:0}.conversation-name b{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:13px;overflow:hidden}.conversation-name i{font-size:10px}.live-conversation.active{background:#bdd9c7;position:relative}.live-conversation.active .conversation-name b{color:#124f39;font-weight:800}.live-conversation:focus-visible{z-index:1;outline-offset:-3px;outline:2px solid #216b4d;position:relative}.live-conversation p{margin:7px 0 5px;font-size:12px}.live-conversation small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.live-conversation aside{min-width:0}.live-conversation time{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.live-conversation small,.live-conversation time{font-size:11px}.live-conversation aside em{font-size:10px}.session-placeholder{font-size:13px}.session-detail-head{min-height:82px;padding:15px 18px}.session-detail-head>div:nth-child(2){min-width:0}.session-detail-head h2{font-size:16px}.session-detail-head p{overflow-wrap:anywhere;font-size:12px}.session-detail-actions button{min-height:36px;font-size:12px}.session-context-bar{min-height:64px}.session-context-bar small{font-size:11px}.session-context-bar b{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.session-context-bar>div:first-child b{white-space:normal;line-height:1.35}.message-timeline{min-height:0;padding:20px}.message-time-row{margin:18px 0 10px}.message-time-row time{font-size:12px}.timeline-day span{font-size:11px}.message-bubble{min-width:0;max-width:min(76%,680px);padding:11px 13px}.message-bubble small{font-size:11px}.message-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.65}.message-delivery-state{font-size:10px}.message-type{font-size:11px}.mini-program-card{color:#1f2c27;background:linear-gradient(145deg,#fff 0%,#f4f8f6 100%);border:1px solid #dce8e1;border-radius:14px;width:min(260px,100%);margin:8px 0;padding:13px 14px;box-shadow:0 8px 22px #1d4e3a14}.mini-program-card.compact{width:min(230px,100%);padding:12px 14px}.message-line.outbound .mini-program-card{background:#fffffff5;border-color:#ffffff73}.mini-program-card span{color:#2a7b5b;align-items:center;gap:6px;font-size:11px;font-weight:700;display:inline-flex}.mini-program-card span:before{content:"";background:#2fb36d;border-radius:999px;width:7px;height:7px;box-shadow:0 0 0 4px #2fb36d21}.mini-program-card img{object-fit:cover;background:#edf3f0;border-radius:14px 14px 10px 10px;width:calc(100% + 28px);height:132px;margin:-13px -14px 12px;display:block}.mini-program-card b{color:#101815;margin-top:9px;font-size:15px;line-height:1.45;display:block}.mini-program-card.compact b{margin-top:7px}.mini-program-card p{color:#6d7a74;word-break:break-all;margin:7px 0 0;font-size:12px;line-height:1.55}.mini-program-card em{color:#8a958f;margin-top:8px;font-size:11px;font-style:normal;display:block}.session-composer textarea{resize:none;color:#18231f;-webkit-font-smoothing:antialiased;text-rendering:geometricprecision;background:#fbfcfb;border-radius:14px;height:64px;min-height:64px;max-height:64px;padding:13px 15px;font-size:15px;font-weight:500;line-height:1.65;overflow-y:auto}.session-composer textarea::placeholder{color:#8e9a94;font-weight:400}.session-composer button{align-self:center;height:44px;min-height:44px;font-size:14px;font-weight:700}.session-composer-locked{min-height:70px}.session-composer-locked b{font-size:13px}.session-composer-locked small{font-size:11px}.session-empty small{font-size:12px}.session-profile-pane{padding:18px;overflow:auto}.profile-title>b{font-size:14px}.session-profile-list dt{font-size:11px}.session-profile-list dd{overflow-wrap:anywhere;font-size:13px}.profile-note b{font-size:13px}.profile-note p,.session-notice{font-size:12px}.section-toolbar{gap:18px}.section-toolbar h2{font-size:19px}.section-toolbar p{font-size:13px}.search-box{min-height:42px}.search-box input{font-size:13px}.product-grid{gap:14px}.product-card{overflow:hidden}.product-card:hover{box-shadow:var(--shadow-soft);border-color:#b7c7be;transform:translateY(-2px)}.product-cover{height:210px}.product-body{padding:18px}.product-body h2{font-size:17px}.product-meta,.product-actions button{font-size:12px}.add-card{border-radius:var(--radius);background:var(--surface-soft);min-height:360px}.add-card b{font-size:15px}.add-card small{font-size:12px}.knowledge-shell{gap:14px}.kb-sidebar,.knowledge-main{border-radius:var(--radius)}.kb-sidebar{top:18px}.kb-sidebar>button{padding:14px}.kb-sidebar>button.active{background:var(--green-faint);box-shadow:inset 3px 0 var(--green)}.kb-sidebar>button b{font-size:14px}.kb-sidebar>button small,.kb-engine small{font-size:12px}.knowledge-head h2{font-size:21px}.knowledge-head p{font-size:13px}.knowledge-metrics b{font-size:22px}.knowledge-metrics small{font-size:12px}.document-toolbar b{font-size:15px}.document-toolbar small,.document-head{font-size:12px}.document-row b{font-size:13px}.document-row small{font-size:11px}.model-card b{font-size:14px}.model-card small,.model-card p{font-size:12px}.channel-card{padding:20px}.channel-title h2{font-size:17px}.channel-title span{font-size:12px}.channel-card p,.channel-card small{font-size:13px}.channel-card>button{min-height:38px;font-size:12px}.analytics-card h2{font-size:15px}.analytics-card p{font-size:12px}.analytics-empty h2{font-size:20px}.analytics-empty p{font-size:13px}.robots-shell{grid-template-columns:300px minmax(0,1fr);gap:14px}.robot-list-panel,.robot-editor{border-radius:var(--radius);box-shadow:none}.robot-list-panel{top:18px}.robot-list-header{background:#fff;padding:17px}.robot-list-header b{font-size:15px}.robot-list-header small{font-size:12px}.primary.compact{min-height:36px;font-size:12px}.robot-loading{font-size:13px}.robot-list-item{border-left:0;min-height:76px;padding:14px 15px}.robot-list-item.active{background:var(--green-faint);box-shadow:inset 3px 0 var(--green);border-left-color:#0000}.robot-avatar{border-radius:var(--radius-small)}.robot-list-item b{font-size:14px}.robot-list-item small{margin-top:4px;font-size:11px}.robot-editor-head{min-height:130px;color:var(--ink);border-bottom:1px solid var(--line);background:#fff;padding:24px 26px}.robot-editor-head .eyebrow{color:var(--green)}.robot-editor-head h2{color:var(--ink);margin:6px 0 5px;font-size:24px;font-weight:670}.robot-editor-head p{max-width:680px;color:var(--muted);font-size:13px}.robot-master-switch{border-color:var(--line);background:var(--surface-soft);-webkit-backdrop-filter:none;backdrop-filter:none}.robot-master-switch b{font-size:13px}.robot-master-switch small{color:var(--muted);font-size:11px}.robot-editor-tabs{gap:24px;min-height:54px;padding:0 26px}.robot-editor-tabs button{height:54px;font-size:13px}.robot-editor-tabs button.active{color:var(--green);border-bottom-color:var(--green)}.robot-editor-tabs>span{font-size:11px}.robot-form{background:var(--paper);gap:12px;padding:18px}.config-block{border-color:var(--line);border-radius:var(--radius);box-shadow:none;padding:20px}.config-title{margin-bottom:16px}.config-title>span{border-radius:var(--radius-small);width:30px;height:30px;color:var(--green);background:var(--green-soft);font-size:11px}.config-title h3{font-size:16px}.config-title p{margin-top:4px;font-size:12px}.form-grid,.reply-grid,.handoff-grid,.notification-trigger-grid,.model-routing-grid{gap:10px}.form-grid label,.full-field,.number-field{color:#526159;font-size:13px}.form-grid input,.full-field textarea,.number-field input,.recipient-entry input,.routing-model-card select,.test-composer textarea{border-color:var(--line-strong);border-radius:var(--radius-small);min-height:42px;color:var(--ink);background:#fff;padding:10px 12px;font-size:13px}.select-card,.choice-card,.reply-option,.routing-model-card,.handoff-grid label,.notification-trigger-grid label{border-color:var(--line);border-radius:var(--radius-small);background:#fff}.select-card:hover,.choice-card:hover,.reply-option:hover,.handoff-grid label:hover,.notification-trigger-grid label:hover{background:var(--surface-soft);border-color:#aebfb6}.select-card.selected,.choice-card.selected,.reply-option.selected{background:var(--green-faint);box-shadow:none;border-color:#7da792}.select-card b{font-size:14px}.select-card small,.choice-card small,.reply-option small,.text-choice{font-size:12px}.routing-model-card{padding:15px}.routing-model-head>span{border-radius:var(--radius-small)}.routing-model-head b{font-size:14px}.routing-model-head small,.routing-model-card>p{font-size:11px}.routing-model-head em{font-size:10px}.routing-model-card select{font-size:13px}.routing-flow{padding:11px 12px;font-size:12px}.routing-flow strong,.routing-note span,.routing-note p{font-size:12px}.reply-option{min-height:112px;padding:14px}.reply-option b{font-size:14px}.handoff-grid label,.notification-trigger-grid label{padding:13px}.handoff-grid b,.notification-trigger-grid b{font-size:13px}.handoff-grid small,.notification-trigger-grid small{font-size:11px}.recipient-manager{border-color:var(--line);border-radius:var(--radius-small);background:var(--surface-soft);padding:15px}.recipient-heading b{font-size:14px}.recipient-heading small,.recipient-heading em{font-size:11px}.recipient-list b{font-size:12px}.recipient-list small,.recipient-list p{font-size:11px}.notification-preview{border-radius:var(--radius-small);background:var(--green-faint);padding:12px 13px}.notification-preview>span,.notification-preview p{font-size:12px}.notification-test-target small{font-size:11px}.robot-savebar{border-top:1px solid var(--line);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fffffff5;min-height:70px;padding:14px 20px;box-shadow:0 -8px 20px #1c31270a}.save-success,.save-notice,.delete-button{font-size:12px}.calibration-workspace{background:var(--paper);grid-template-columns:minmax(300px,.72fr) minmax(430px,1.28fr);min-height:680px}.calibration-docs{padding:18px}.calibration-rule{border-radius:var(--radius-small);padding:13px}.calibration-rule span{font-size:11px}.calibration-rule b{font-size:13px}.calibration-rule small{font-size:11px}.calibration-docs label b{font-size:13px}.calibration-docs label small{font-size:11px}.calibration-docs textarea{border-radius:var(--radius-small);min-height:220px;padding:12px;font-size:12px}.manual-foundation{border:1px solid var(--line);border-radius:var(--radius-small);background:#fff;margin-top:14px;padding:14px}.manual-foundation b{color:var(--ink);font-size:14px;display:block}.manual-foundation p{color:#60746a;margin:8px 0 0;font-size:12px;line-height:1.7}.manual-foundation ul{color:#24332d;margin:12px 0 0;padding-left:18px;font-size:12px;line-height:1.9}.manual-foundation.muted{background:#f6f8f6}.manual-foundation.muted b{color:#7a6550}.robot-test-chat>header{min-height:72px;padding:13px 16px}.robot-test-chat>header b{font-size:14px}.robot-test-chat>header small,.robot-test-chat>header button{font-size:11px}.test-context-status{min-height:44px}.test-context-status span{font-size:11px}.test-context-status span.muted{color:#60746a;background:#eef3f0}.test-empty b{font-size:14px}.test-empty small{font-size:12px}.test-message{border-radius:4px var(--radius) var(--radius) var(--radius);box-shadow:none;padding:11px 13px}.test-message.user{border-radius:var(--radius) 4px var(--radius) var(--radius)}.test-message small{font-size:11px}.test-message p{font-size:14px}.test-message em{font-size:11px}.calibration-review{border-radius:var(--radius);background:#fff;border:1px solid #cfe1d8;gap:10px;margin:16px 0;padding:14px;display:grid}.calibration-review>span{color:var(--green);font-size:12px;font-weight:750}.calibration-review>small{color:var(--muted);font-size:12px;line-height:1.55}.calibration-review textarea{border:1px solid var(--line-strong);border-radius:var(--radius-small);background:var(--surface-soft);width:100%;min-height:130px;color:var(--ink);resize:vertical;padding:11px 12px;font-size:13px;line-height:1.65}.review-summary-view{border-radius:var(--radius-small);background:#f8fbf9;border:1px solid #d9e7df;gap:10px;padding:12px;display:grid}.review-summary-view p{color:#243b31;white-space:pre-wrap;background:#fff;border-radius:10px;margin:0;padding:10px 12px;font-size:13px;line-height:1.75;box-shadow:inset 3px 0 #b8d8c8}.review-summary-view p:first-child{box-shadow:inset 3px 0 0 var(--green)}.calibration-review details{border:1px solid var(--line);border-radius:var(--radius-small);background:#fbfcfb;overflow:hidden}.calibration-review summary{color:#4f6258;cursor:pointer;padding:10px 12px;font-size:12px;font-weight:700}.calibration-review details textarea{border-width:1px 0 0;border-radius:0;min-height:220px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.calibration-review>div{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.test-composer>div>span{font-size:11px}.test-composer button{font-size:12px}.test-mode-row{border-radius:var(--radius-small);color:#52665b;background:#f6f9f7;justify-content:space-between;align-items:center;gap:10px;margin-top:8px;padding:8px 10px;display:flex}.test-mode-row label{cursor:pointer;align-items:center;gap:6px;font-size:12px;font-weight:750;display:flex}.test-mode-row small{color:var(--muted);font-size:11px}.modal{box-shadow:var(--shadow)}.modal h2{font-size:20px}.modal p,.modal label{font-size:13px}.modal input,.modal textarea,.modal select{min-height:42px;font-size:13px}.login-page{background:#eef1ef;place-items:center;min-height:100dvh;padding:28px;display:grid}.login-card{border:1px solid var(--line);background:#fff;border-radius:16px;width:min(430px,100%);padding:34px;box-shadow:0 22px 60px #1c2d2417}.login-brand{align-items:center;gap:12px;display:flex}.login-brand>span{color:#fff;background:var(--green);border-radius:10px;place-items:center;width:42px;height:42px;font-size:18px;font-weight:750;display:grid}.login-brand b,.login-brand small{display:block}.login-brand b{font-size:16px}.login-brand small{color:var(--muted);margin-top:2px;font-size:11px}.login-heading{margin:34px 0 22px}.login-heading h1{letter-spacing:-.035em;margin:0;font-size:27px}.login-heading p{color:var(--muted);margin:7px 0 0;font-size:13px}.login-form{gap:16px;display:grid}.login-form label{color:#4e5b54;gap:7px;font-size:13px;font-weight:600;display:grid}.login-form input{border:1px solid var(--line-strong);border-radius:var(--radius-small);background:#fff;outline:none;width:100%;min-height:46px;padding:10px 12px;font-size:14px}.login-form input:focus{border-color:#7da792;box-shadow:0 0 0 4px #0f704817}.login-form button{border-radius:var(--radius-small);color:#fff;background:var(--green);cursor:pointer;border:0;min-height:46px;margin-top:3px;font-size:14px}.login-form button:hover{background:var(--green-strong)}.login-form button:disabled{opacity:.55;cursor:wait}.login-error{border-radius:var(--radius-small);color:#8e4037;background:#faece9;padding:10px 12px;font-size:12px}.login-footnote{color:var(--muted-light);text-align:center;margin:22px 0 0;font-size:11px}.user-management{border:1px solid var(--line);border-radius:var(--radius);background:#fff;overflow:hidden}.user-management-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:20px;padding:22px 24px;display:flex}.user-management-head h2{margin:0;font-size:19px}.user-management-head p{color:var(--muted);margin:5px 0 0;font-size:13px}.permission-summary{background:var(--surface-soft);border-bottom:1px solid var(--line);grid-template-columns:repeat(3,1fr);gap:0;padding:18px 24px;display:grid}.permission-summary>div{border-right:1px solid var(--line);padding:2px 18px}.permission-summary>div:first-child{padding-left:0}.permission-summary>div:last-child{border-right:0}.permission-summary b,.permission-summary span{display:block}.permission-summary b{font-size:13px}.permission-summary span{color:var(--muted);margin-top:3px;font-size:11px}.user-notice{border-radius:var(--radius-small);color:var(--green-strong);background:var(--green-faint);margin:14px 24px 0;padding:9px 11px;font-size:12px}.user-table{min-width:760px}.user-row{border-bottom:1px solid #edf0ee;grid-template-columns:minmax(220px,1.5fr) .75fr .9fr .65fr .75fr;align-items:center;gap:14px;min-height:72px;padding:12px 24px;display:grid}.user-row:last-child{border-bottom:0}.user-heading{min-height:44px;color:var(--muted);background:#fbfcfb;font-size:11px;font-weight:650}.user-identity{align-items:center;gap:11px;display:flex}.user-identity>i{width:36px;height:36px;color:var(--green-strong);background:var(--green-soft);border-radius:50%;flex:none;place-items:center;font-size:13px;font-style:normal;font-weight:700;display:grid}.user-identity b,.user-identity small{display:block}.user-identity b{font-size:13px}.user-identity small{color:var(--muted);margin-top:3px;font-size:11px}.role-badge,.account-status{white-space:nowrap;border-radius:999px;padding:4px 8px;font-size:11px;font-style:normal;display:inline-flex}.role-badge.admin{color:#215a43;background:#e5f3eb}.role-badge.agent{color:#3e5f73;background:#e8f0f4}.role-badge.viewer{color:#6d6251;background:#f1eee8}.account-status.enabled{color:#1e6648;background:#e8f4ed}.account-status.disabled{color:#7a817d;background:#eef0ef}.user-last-login{color:var(--muted);font-size:12px}.user-actions{gap:7px;display:flex}.user-actions button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:7px;min-height:32px;padding:6px 9px;font-size:11px}.user-actions button:hover{background:var(--surface-soft);border-color:#aebbb4}.user-actions button:disabled{opacity:.35;cursor:not-allowed}.user-empty{color:var(--muted);text-align:center;padding:42px;font-size:13px}.user-modal .user-enabled-field{align-items:center;gap:8px;display:flex}.user-modal .user-enabled-field input{width:16px;min-height:auto}@media (max-width:1180px){.live-session-panel{grid-template-columns:310px minmax(420px,1fr)}.session-profile-pane{display:none}.robots-shell{grid-template-columns:270px minmax(0,1fr)}.reply-grid{grid-template-columns:1fr 1fr}}@media (max-width:900px){.sidebar{width:76px;padding:20px 10px}.brand{padding:0 8px 24px}.brand>div,.sidebar nav button:not(.active){font-size:0}.brand>span{width:40px;height:40px}.sidebar nav button{justify-content:center;padding:10px 7px}.sidebar nav button>span{font-size:18px}.sidebar nav button i,.sidebar-bottom{display:none}.main-area{margin-left:76px}.topbar{min-height:112px;padding:22px 24px}.page-content{padding:22px 24px 48px}.metric-grid{grid-template-columns:repeat(2,1fr)}.two-column,.content-grid,.knowledge-shell,.robots-shell,.calibration-workspace{grid-template-columns:1fr}.kb-sidebar,.robot-list-panel{position:static}.live-session-panel{grid-template-columns:300px minmax(380px,1fr);overflow-x:auto}}@media (max-width:680px){.topbar{min-height:104px;padding:18px}.topbar h1{font-size:24px}.top-actions{display:none}.page-content{padding:18px 14px 40px}.metric-grid,.product-grid,.analytics-grid,.channel-health-grid,.form-grid,.reply-grid,.handoff-grid,.robot-kb-grid,.model-routing-grid,.notification-trigger-grid,.flow{grid-template-columns:1fr}.flow>i{text-align:center;transform:rotate(90deg)}.next-panel,.section-toolbar,.knowledge-head,.robot-editor-head{flex-direction:column;align-items:flex-start}.live-session-panel{grid-template-columns:1fr;overflow:hidden}.session-detail-pane{display:none}.session-list-pane{border-right:0}.robot-editor-tabs{gap:16px;padding:0 16px;overflow-x:auto}.robot-editor-tabs button{flex:none}.robot-editor-tabs>span{display:none}.robot-form{padding:12px}.config-block{padding:16px}.recipient-entry,.notification-preview{grid-template-columns:1fr}.login-page{padding:14px}.login-card{padding:24px}.permission-summary{grid-template-columns:1fr;gap:12px}.permission-summary>div{border-right:0;padding:0}.user-management{overflow-x:auto}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}.mobile-session-back{display:none}@media (max-width:760px){html,body{background:#f2f5f3;width:100%;overflow-x:hidden}.app-shell{min-height:100dvh;padding-bottom:calc(70px + env(safe-area-inset-bottom));display:block}.sidebar{z-index:40;width:100%;height:calc(64px + env(safe-area-inset-bottom));padding:6px 8px calc(6px + env(safe-area-inset-bottom));border-top:1px solid var(--line);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#fffffff5;border-right:0;position:fixed;inset:auto 0 0}.brand,.sidebar-bottom{display:none}.sidebar nav{overscroll-behavior-x:contain;scrollbar-width:none;gap:4px;height:100%;display:flex;overflow-x:auto}.sidebar nav::-webkit-scrollbar{display:none}.sidebar nav button,.sidebar nav button:not(.active){color:#66746c;background:0 0;border-radius:14px;flex:0 0 62px;align-content:center;place-items:center;gap:2px;min-height:52px;padding:6px 4px;font-size:11px;line-height:1.15;display:grid}.sidebar nav button>span{width:auto;font-size:17px;line-height:1}.sidebar nav button.active{color:var(--green-strong);background:var(--green-soft)}.sidebar nav button.active:before{display:none}.sidebar nav button i{place-items:center;min-width:17px;height:17px;margin:0;padding:0 5px;font-size:11px;display:grid;position:absolute;top:3px;right:6px}.main-area{width:100%;margin-left:0}.topbar{z-index:25;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffffff5;min-height:auto;padding:14px 14px 12px;display:block;position:sticky;top:0}.breadcrumb{font-size:11px}.topbar h1{letter-spacing:-.03em;margin:4px 0 3px;font-size:21px}.topbar p{max-width:100%;font-size:12px;line-height:1.45}.page-content{width:100%;padding:12px 10px 22px}.status-strip{align-items:start;gap:6px;min-height:auto;padding:10px 12px;font-size:12px;display:grid}.status-strip>span{font-size:11px}.panel,.workspace-card,.metric-card,.product-card,.knowledge-main,.robot-editor,.channel-card,.analytics-empty,.user-management{border-radius:14px}.metric-card{min-height:116px;padding:15px}.channel-health-grid{scrollbar-width:none;gap:8px;padding-bottom:2px;display:flex;overflow-x:auto}.channel-health-grid::-webkit-scrollbar{display:none}.channel-health-card{flex:0 0 82%;grid-template-columns:38px minmax(0,1fr) auto;min-height:78px;padding:12px}.channel-health-card .big-channel{width:38px;height:38px}.live-session-panel{border-radius:16px;height:calc(100dvh - 188px);min-height:520px;display:block;overflow:hidden}.session-list-pane,.session-detail-pane{width:100%;height:100%;min-height:0}.live-session-panel:not(.has-selected) .session-list-pane{display:block}.live-session-panel:not(.has-selected) .session-detail-pane{display:none!important}.live-session-panel.has-selected .session-list-pane{display:none}.live-session-panel.has-selected .session-detail-pane{display:flex!important}.live-toolbar{min-height:62px;padding:12px}.live-toolbar b{font-size:14px}.live-toolbar small{white-space:nowrap;text-overflow:ellipsis;max-width:260px;font-size:11px;overflow:hidden}.session-search{margin:10px 12px 8px}.session-search input{font-size:14px}.session-filters{padding:0 12px 10px}.session-filters button{min-height:32px;padding:6px 11px;font-size:12px}.session-items{max-height:calc(100% - 130px);overflow:auto}.live-conversation{grid-template-columns:40px minmax(0,1fr) 62px;min-height:86px;padding:12px}.customer-avatar{border-radius:12px;width:40px;height:40px}.conversation-name b{font-size:14px}.conversation-name i,.live-conversation small,.live-conversation time{font-size:11px}.live-conversation p{font-size:13px}.mobile-session-back{border:1px solid var(--line);min-height:34px;color:var(--green-strong);background:#fff;border-radius:999px;justify-content:center;align-items:center;padding:0 10px;font-size:13px;display:inline-flex}.session-detail-head{gap:8px;min-height:68px;padding:10px 12px}.session-detail-head .customer-avatar.large{display:none}.session-detail-head h2{font-size:16px}.session-detail-head p{white-space:nowrap;text-overflow:ellipsis;max-width:42vw;font-size:11px;overflow:hidden}.session-detail-actions button{min-height:34px;padding:6px 9px;font-size:12px}.session-context-bar{grid-template-columns:repeat(2,minmax(0,1fr));min-height:auto}.session-context-bar>div{padding:9px 10px}.session-context-bar small{font-size:10px}.session-context-bar b{font-size:12px}.message-timeline{padding:12px 10px 14px}.message-line{margin:10px 0}.message-bubble{max-width:86%;padding:10px 12px}.message-bubble small{font-size:10px}.message-bubble p{font-size:14px;line-height:1.6}.message-delivery-state{font-size:10px}.session-composer,.session-composer-locked{min-height:auto;padding:10px 10px calc(10px + env(safe-area-inset-bottom));gap:8px}.session-composer textarea{resize:none;border-radius:12px;height:64px;min-height:64px;max-height:64px;padding:10px 12px;font-size:15px;line-height:1.55;overflow-y:auto}.composer-resize-handle{right:74px;bottom:calc(9px + env(safe-area-inset-bottom));width:28px;height:24px}.session-composer button{border-radius:12px;min-width:62px;min-height:44px}.session-composer-locked{align-items:flex-start}.session-composer-locked b{font-size:13px}.session-composer-locked small{font-size:11px}.session-profile-pane{display:none!important}.section-toolbar,.knowledge-head,.robot-editor-head,.user-management-head,.document-toolbar{gap:12px;padding-inline:14px}.section-toolbar h2,.knowledge-head h2,.robot-editor-head h2{font-size:20px}.knowledge-actions,.product-toolbar-actions,.model-management-actions,.user-actions{flex-wrap:wrap;gap:8px;width:100%;display:flex}.knowledge-actions button,.product-toolbar-actions button,.model-management-actions button,.user-actions button{flex:auto;min-height:38px}.knowledge-metrics{margin:0 14px}.documents-area,.models-area{padding:14px}.document-table{background:0 0;border:0;gap:10px;display:grid;overflow:visible}.document-row.heading{display:none}.document-row{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:1fr;gap:8px;min-width:0;min-height:auto;padding:13px;font-size:12px;display:grid}.doc-name b{white-space:normal}.doc-actions{padding-top:4px}.doc-actions button{border:1px solid var(--line);background:var(--surface-soft);border-radius:8px;min-height:34px;padding:6px 8px;font-size:12px}.robots-shell,.knowledge-shell,.calibration-workspace{gap:10px}.robot-list-panel{max-height:260px;overflow:auto}.robot-editor-tabs{gap:12px;min-height:48px;padding:0 12px}.robot-editor-tabs button{height:48px;font-size:13px}.robot-form{padding:10px}.config-block{padding:14px}.calibration-workspace{min-height:auto}.calibration-docs textarea{min-height:150px;font-size:12px}.test-messages{min-height:320px;max-height:52dvh;padding:14px 10px}.test-message{max-width:88%}.test-message p{font-size:13px}.test-composer{padding:10px}.test-composer textarea{font-size:14px}.model-management-card{min-height:auto;padding:16px}.model-management-actions button{min-width:86px}.modal-backdrop{align-items:end;padding:10px}.modal{border-radius:18px;width:100%;max-height:calc(100dvh - 24px);padding:22px 18px;overflow:auto}.modal textarea.knowledge-editor,.modal .knowledge-editor{min-height:48dvh;font-size:13px}.user-management{overflow:visible}.user-table{gap:10px;min-width:0;padding:12px;display:grid}.user-row{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:1fr;gap:8px;min-height:auto;padding:14px}.user-heading{display:none}}@media (max-width:420px){.topbar h1{font-size:20px}.topbar p{display:none}.page-content{padding-inline:8px}.channel-health-card{flex-basis:88%}.live-session-panel{height:calc(100dvh - 152px)}.session-detail-head p{display:none}.message-bubble{max-width:91%}.sidebar nav button,.sidebar nav button:not(.active){flex-basis:58px;font-size:10px}}.analytics-page{gap:16px;display:grid}.analytics-header{border:1px solid var(--line);box-shadow:var(--shadow-soft);background:radial-gradient(circle at 92% 10%,#2377531f,#0000 30%),linear-gradient(135deg,#fff 0%,#f5f8f6 100%);border-radius:18px;justify-content:space-between;align-items:flex-end;gap:18px;padding:22px;display:flex}.analytics-header span{color:#237753;letter-spacing:.08em;margin-bottom:8px;font-size:12px;font-weight:750;display:inline-flex}.analytics-header h2{color:#1f2d27;letter-spacing:-.04em;margin:0;font-size:clamp(22px,3vw,32px);line-height:1.18}.analytics-header p{color:#5f7068;max-width:620px;margin:10px 0 0;font-size:14px;line-height:1.7}.analytics-header small{color:#728077;flex:none;font-size:12px}.analytics-summary{grid-template-columns:repeat(auto-fit,minmax(148px,1fr));gap:12px;margin:0}.analytics-summary>div{background:#fff;border-radius:16px;min-height:104px;padding:18px}.analytics-summary b{color:#183b2e;letter-spacing:-.04em;font-size:28px;line-height:1}.analytics-summary small{color:#6a7a71;margin-top:10px;font-size:13px}.analytics-hint{font-size:13px}.analytics-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:0}.analytics-card{border-radius:18px;min-height:260px;padding:18px}.analytics-card-title{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:14px;padding-bottom:12px;display:flex}.analytics-card-title h2{color:#24322d;margin:0;font-size:17px;line-height:1.35}.analytics-card-title p,.analytics-card-empty{color:#718078;margin:6px 0 0;font-size:13px;line-height:1.6}.analytics-card-title span{color:#237753;background:#edf6f1;border-radius:999px;flex:none;padding:5px 9px;font-size:12px;font-weight:700}.analytics-card ol{gap:8px;margin:14px 0 0;padding:0;display:grid}.analytics-card li{border-top:0;align-items:flex-start;gap:14px;padding:10px 0}.analytics-card li+li{border-top:1px solid #eef2ef}.analytics-card li span{white-space:normal;text-overflow:clip;overflow-wrap:anywhere;color:#2f3d37;font-size:14px;line-height:1.5;overflow:visible}.analytics-card li b{text-align:right;color:#237753;min-width:34px;font-size:14px}.analytics-header-actions{flex-direction:column;align-items:flex-end;gap:10px;display:flex}.analytics-workspace{grid-template-columns:240px minmax(0,1fr) 260px;align-items:start;gap:16px;display:grid}.analytics-module-nav,.analytics-rhythm-panel,.analytics-module-page{min-width:0}.analytics-module-nav{gap:10px;display:grid;position:sticky;top:18px}.analytics-module-nav button{color:#263a31;text-align:left;cursor:pointer;background:#ffffffdb;border:1px solid #e1e9e5;border-radius:18px;gap:8px;width:100%;padding:16px;transition:transform .18s,border-color .18s,background .18s,box-shadow .18s;display:grid;box-shadow:0 12px 30px #193e2f0a}.analytics-module-nav button:hover{border-color:#bfd8cc;transform:translateY(-1px);box-shadow:0 18px 40px #193e2f14}.analytics-module-nav button.active{background:linear-gradient(#fff 0%,#eef7f2 100%);border-color:#237753;box-shadow:0 20px 50px #23775324}.analytics-module-nav span,.analytics-module-nav b,.analytics-module-nav small{display:block}.analytics-module-nav span{color:#172f25;font-size:15px;font-weight:850;line-height:1.35}.analytics-module-nav b{color:#237753;font-size:13px}.analytics-module-nav small{color:#718078;font-size:12px;line-height:1.55}.analytics-module-page,.analytics-review-stack{gap:16px;display:grid}.analytics-rhythm-panel{gap:12px;display:grid;position:sticky;top:18px}.rhythm-card{background:#fff;border:1px solid #e2ebe6;border-radius:18px;gap:8px;padding:16px;display:grid;box-shadow:0 14px 34px #193e2f0d}.rhythm-card.primary-rhythm{background:radial-gradient(circle at 90% 0,#23775329,#0000 34%),linear-gradient(#fff 0%,#f0f8f4 100%);border-color:#c9dfd5}.rhythm-card span,.rhythm-card b,.rhythm-card small{display:block}.rhythm-card span{color:#6d7d75;font-size:12px;font-weight:760}.rhythm-card b{color:#17392d;letter-spacing:-.03em;font-size:22px;line-height:1.15}.rhythm-card.compact b{letter-spacing:0;font-size:14px}.rhythm-card small{color:#728078;font-size:12px;line-height:1.55}.daily-review-card{background:linear-gradient(#fff 0%,#fbfdfb 100%);gap:18px;margin:0 0 18px;padding:22px;display:grid}.daily-review-summary{color:#263b32;background:#f1f7f4;border-radius:14px;gap:8px;margin:0;padding:14px 16px;font-size:14px;line-height:1.75;display:grid}.daily-review-summary b{color:#237753;font-size:13px}.daily-review-summary p{margin:0}.daily-review-growth{background:#f6fbf8;border:1px solid #dcebe3;border-radius:14px;align-items:center;gap:12px;padding:12px 14px;display:flex}.daily-review-growth b{color:#237753;flex:none;font-size:13px}.daily-review-growth span{color:#3a5147;font-size:13px;line-height:1.5}.daily-review-topics{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.daily-review-topics>div,.daily-review-grid>div,.manual-suggestions{background:#fff;border:1px solid #e4ebe7;border-radius:14px;padding:14px}.daily-review-topics b,.daily-review-topics span{display:block}.daily-review-topics b{color:#6d7e75;font-size:12px}.daily-review-topics span{color:#203a30;margin-top:8px;font-size:14px;line-height:1.6}.daily-review-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.daily-review-grid h3,.manual-suggestions h3{color:#193b30;margin:0 0 10px;font-size:14px}.daily-review-grid ul{gap:8px;margin:0;padding-left:18px;display:grid}.daily-review-grid li,.daily-review-grid p{color:#52635b;font-size:13px;line-height:1.65}.manual-suggestions{gap:10px;display:grid}.manual-suggestions>div{border-top:1px solid #eef2ef;gap:5px;padding:11px 0 0;display:grid}.manual-suggestions b{color:#237753;font-size:13px}.inspection-card,.fact-review-card{gap:16px;padding:22px;display:grid}.fact-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.fact-safety-note{background:#f1f8f4;border:1px solid #cfe3d9;border-radius:14px;gap:5px;padding:13px 15px;display:grid}.fact-safety-note b{color:#1f714f;font-size:13px}.fact-safety-note span{color:#50645a;font-size:12px;line-height:1.65}.fact-review-list{gap:12px;display:grid}.fact-review-item{background:#fff;border:1px solid #e1e9e5;border-radius:16px;gap:13px;padding:16px;display:grid}.fact-review-item.pending{background:#fffcf5;border-color:#d7c59d}.fact-review-item.awaiting_evidence{background:#f8fafc;border-color:#d9e0e9}.fact-review-item.applied{background:#f8fcfa;border-color:#cee4d8}.fact-review-item.rejected{opacity:.72}.fact-review-item>header,.fact-review-item>header>div,.fact-meta,.fact-actions,.fact-preview-actions{align-items:center;display:flex}.fact-review-item>header{justify-content:space-between;gap:12px}.fact-review-item>header>div{flex-wrap:wrap;gap:8px}.fact-review-item>header span,.fact-review-item>header em{color:#237753;background:#eaf5ef;border-radius:999px;padding:4px 8px;font-size:11px;font-style:normal;font-weight:800}.fact-review-item>header b{color:#1f352c;font-size:15px}.fact-review-item.awaiting_evidence>header em{color:#667386;background:#edf0f5}.fact-evidence-grid,.fact-editor{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.fact-evidence-grid p{color:#40534a;background:#f6f8f7;border-radius:12px;margin:0;padding:12px;font-size:13px;line-height:1.65}.fact-evidence-grid small{color:#77857e;margin-bottom:5px;font-size:11px;font-weight:750;display:block}.fact-meta{color:#7b8881;flex-wrap:wrap;gap:8px 14px;font-size:11px}.fact-meta a{color:#237753;font-weight:750}.fact-editor{border-top:1px solid #e9efec;padding-top:13px}.fact-editor label{color:#44564d;gap:6px;font-size:12px;font-weight:750;display:grid}.fact-editor textarea,.fact-editor select{color:#273b32;width:100%;min-width:0;font:inherit;background:#fff;border:1px solid #dce6e1;border-radius:10px;padding:10px 11px;font-weight:500}.fact-editor textarea{resize:vertical;min-height:92px;line-height:1.55}.fact-actions{flex-wrap:wrap;grid-column:1/-1;justify-content:flex-end;gap:8px}.fact-actions button,.fact-preview-actions button{border:1px solid var(--line);color:#405149;cursor:pointer;background:#fff;border-radius:10px;padding:8px 11px;font-size:12px}.fact-actions button:disabled,.fact-preview-actions button:disabled{cursor:not-allowed;opacity:.55}.fact-preview-modal{width:min(820px,100%)}.fact-preview-block{white-space:pre-wrap;overflow-wrap:anywhere;color:#2e4238;background:#f6f9f7;border:1px solid #dbe6e0;border-radius:13px;max-height:420px;padding:16px;font-size:12px;line-height:1.7;overflow:auto}.fact-preview-actions{justify-content:flex-end;gap:8px}.inspection-summary{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.inspection-summary>div{background:#fbfdfb;border:1px solid #e2ece7;border-radius:14px;padding:14px}.inspection-summary b,.inspection-summary small{display:block}.inspection-summary b{color:#183b2e;letter-spacing:-.03em;font-size:24px}.inspection-summary small{color:#6e7b74;margin-top:5px;font-size:12px}.inspection-list{gap:10px;display:grid}.inspection-issue{background:#fff;border:1px solid #e4ebe7;border-radius:16px;grid-template-columns:minmax(0,1fr) 270px;gap:16px;padding:14px;display:grid}.inspection-issue.pending{background:#fffaf3;border-color:#ead9c3}.inspection-issue.overdue{background:#fff7f5;border-color:#e2a99f;box-shadow:0 16px 34px #9d413014}.inspection-issue.resolved{background:#fbfdfc;border-color:#d9ebe3}.inspection-issue span,.inspection-issue b,.inspection-issue small,.inspection-issue em,.inspection-issue strong{display:block}.inspection-issue span{color:#237753;font-size:12px;font-weight:750}.inspection-issue b{color:#21342c;margin-top:6px;font-size:15px;line-height:1.45}.inspection-issue p{color:#596a61;overflow-wrap:anywhere;margin:7px 0 0;font-size:13px;line-height:1.65}.inspection-issue small{color:#85928b;margin-top:8px;font-size:12px}.inspection-issue aside{border-left:1px solid #edf2ef;align-content:start;gap:9px;padding-left:14px;display:grid}.inspection-priority{flex-wrap:wrap;gap:7px;display:flex}.inspection-issue em{color:#237753;background:#edf6f1;border-radius:999px;width:max-content;padding:4px 8px;font-size:12px;font-style:normal;font-weight:800}.inspection-issue.pending em{color:#a06123;background:#fff0dc}.inspection-issue strong{color:#9b4a3f;background:#fff0ec;border-radius:999px;width:max-content;padding:4px 8px;font-size:12px}.inspection-deadline{background:#fff;border:1px solid #e6eee9;border-radius:12px;gap:3px;padding:10px;display:grid}.inspection-deadline b{color:#244137;margin:0;font-size:13px}.inspection-deadline small{margin:0}.inspection-deadline.overdue{background:#fff1ed;border-color:#e2a99f}.inspection-deadline.overdue b{color:#a64232}.inspection-actions{flex-wrap:wrap;gap:8px;display:flex}.inspection-issue button{border:1px solid var(--line);color:#405149;cursor:pointer;background:#fff;border-radius:10px;padding:7px 10px;font-size:12px}.manual-suggestions span{color:#253b31;font-size:13px;line-height:1.6}.manual-suggestions small{color:#7b8982;font-size:12px;line-height:1.5}.daily-review-timeline{background:#fff;gap:18px;padding:22px;display:grid}.review-record-list{gap:14px;display:grid}.review-record{background:linear-gradient(#fff 0%,#fbfdfc 100%);border:1px solid #e3ece7;border-radius:18px;gap:14px;padding:18px;display:grid;box-shadow:0 16px 40px #193e2f0d}.review-record header{border-bottom:1px solid #edf3ef;justify-content:space-between;align-items:flex-start;gap:16px;padding-bottom:12px;display:flex}.review-record header>div{gap:5px;display:grid}.review-record header b{color:#16372d;font-size:16px}.review-record header span,.review-record header small{color:#7a8a82;font-size:12px;line-height:1.45}.review-record-summary{background:#f2f8f5;border-radius:14px;gap:7px;padding:14px;display:grid}.review-record-summary b,.review-record-actions h3,.review-record-grid h3{color:#1f6f50;margin:0;font-size:13px}.review-record-summary p,.review-record-actions p{color:#2b4338;margin:0;font-size:13px;line-height:1.7}.review-record-topics{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.review-record-topics>div{background:#fff;border:1px solid #e6ede9;border-radius:14px;gap:7px;min-height:78px;padding:12px;display:grid}.review-record-topics b{color:#7a8a82;font-size:12px}.review-record-topics span{color:#253f34;font-size:13px;line-height:1.55}.review-record-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.review-record-grid>div{background:#fff;border:1px solid #e4ebe7;border-radius:14px;align-content:start;gap:12px;padding:14px;display:grid}.review-record-grid ol{gap:10px;margin:0;padding:0;list-style:none;display:grid}.review-record-grid li{border-top:1px solid #eef3f0;grid-template-columns:86px minmax(0,1fr);gap:10px;padding-top:10px;display:grid}.review-record-grid li:first-child{border-top:0;padding-top:0}.review-record-grid em{color:#1f6f50;font-size:12px;font-style:normal;font-weight:800}.review-record-grid span,.review-record-grid p{color:#4f6159;margin:0;font-size:13px;line-height:1.65}.review-record-actions{background:#f9faf7;border-radius:14px;gap:8px;padding:14px;display:grid}.model-management-actions button:disabled{cursor:not-allowed;opacity:.55}@media (max-width:900px){.analytics-header{flex-direction:column;align-items:flex-start}.analytics-header-actions{align-items:flex-start}.analytics-workspace{grid-template-columns:1fr}.analytics-module-nav,.analytics-rhythm-panel{position:static}.analytics-module-nav{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-grid,.daily-review-topics,.daily-review-grid,.review-record-topics,.review-record-grid,.inspection-summary{grid-template-columns:1fr}.fact-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.fact-evidence-grid,.fact-editor,.inspection-issue{grid-template-columns:1fr}.inspection-issue aside{border-top:1px solid #edf2ef;border-left:0;padding-top:12px;padding-left:0}.review-record header{flex-direction:column}.review-record-grid li{grid-template-columns:1fr;gap:4px}}@media (max-width:520px){.analytics-header{padding:18px}.analytics-header h2{font-size:22px}.analytics-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-module-nav{grid-template-columns:1fr}.analytics-card{min-height:auto;padding:16px}}.review-date-field{color:var(--muted);align-items:center;gap:8px;font-size:14px;display:flex}.review-date-field input{width:auto;min-width:140px}.learning-section-nav{gap:10px;margin-bottom:16px;display:flex}.learning-section-nav button{color:var(--muted);background:#fff;border:1px solid #dce7e1;border-radius:10px;padding:10px 18px}.learning-section-nav button.active{color:var(--green);background:#e1f0e8;border-color:#adcfc0;font-weight:600}.daily-learning-card{padding:24px}.learning-candidate{border-top:1px solid #e5ece7;padding:16px 0}.learning-candidate>b,.learning-candidate>p{overflow-wrap:anywhere;font-size:16px;line-height:1.7}.learning-candidate>small{color:var(--muted);font-size:14px;display:block}.daily-report-metrics,.daily-report-topics{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:16px 0;display:grid}.daily-report-metrics>div,.daily-report-topics>div{background:#f5f8f6;border-radius:10px;min-width:0;padding:16px}.daily-report-metrics small,.daily-report-metrics span{color:var(--muted);font-size:14px;line-height:1.6;display:block}.daily-report-metrics b{color:var(--ink);margin:6px 0;font-size:24px;display:block}.daily-report-note,.daily-report-section>p{color:var(--muted);font-size:14px;line-height:1.7}.daily-report-section{margin:20px 0}.daily-report h3{margin-bottom:10px;font-size:16px}.daily-report-replies{flex-wrap:wrap;gap:10px 20px;font-size:15px;display:flex}.daily-report-definitions{background:#f5f8f6;border-radius:10px;margin:16px 0;padding:16px}.daily-report-definitions p{color:var(--muted);margin:6px 0;font-size:14px;line-height:1.7}.daily-report-topics{grid-template-columns:repeat(3,minmax(0,1fr));align-items:stretch}.review-topic-cloud{background:#f5f8f6;border-radius:10px;flex-direction:column;min-width:0;height:330px;padding:16px;display:flex;overflow:hidden}.daily-report-topics .review-word-cloud{scrollbar-gutter:stable;scrollbar-width:thin;scrollbar-color:#bdd5ca transparent;flex:auto;width:100%;height:0;min-height:0;margin:0;display:block;position:relative;overflow:hidden auto}.review-word-cloud text{font-family:inherit;font-weight:600}.review-cloud-item{cursor:default;outline:none}.review-cloud-item.green .review-cloud-text{fill:#237753}.review-cloud-item.blue .review-cloud-text{fill:#345f9b}.review-cloud-item.ochre .review-cloud-text{fill:#9a5c20}.review-cloud-item:hover .review-cloud-text{filter:brightness(.82)}.review-cloud-item:focus-visible .review-cloud-text{paint-order:stroke;stroke:#fff;stroke-width:2px}.review-cloud-text{text-anchor:middle;dominant-baseline:central}.review-word-cloud:focus{outline:none}.review-cloud-tooltip{z-index:2;color:#fff;overflow-wrap:anywhere;pointer-events:none;background:#173f32;border-radius:8px;max-width:min(220px,100% - 12px);padding:7px 10px;font-size:13px;line-height:1.45;position:absolute;box-shadow:0 4px 14px #14322638}.review-word-cloud svg{width:100%;height:auto;margin:0 auto;display:block;overflow:visible}.review-report-version-warning{color:#76531f;background:#fff8e9;border:1px solid #efd6a8;border-radius:9px;margin:14px 0;padding:12px 14px;font-size:14px;line-height:1.7}.review-analysis-pending{background:#fffaf0;border-color:#efd6a8}.review-pending-links{flex-wrap:wrap;gap:8px 16px;margin-top:10px;display:flex}.review-pending-links a{color:#146a4c;text-underline-offset:3px;font-size:14px;line-height:1.6;text-decoration:underline}.daily-report-client{border-top:1px solid #e5ece7;padding:0}.review-client-columns,.daily-report-client .review-client-summary{grid-template-columns:minmax(110px,1.3fr) minmax(95px,1fr) repeat(3,minmax(78px,.85fr)) minmax(100px,1.3fr);align-items:center;gap:12px;display:grid}.review-client-columns{color:var(--muted);background:#f5f8f6;padding:12px 16px;font-size:13px}.daily-report-client .review-client-summary{cursor:pointer;padding:12px 16px;font-size:16px;list-style:none;position:relative}.review-client-summary::-webkit-details-marker{display:none}.review-client-summary:after{content:"⌄";color:var(--muted);position:absolute;right:4px}.daily-report-client[open] .review-client-summary:after{transform:rotate(180deg)}.daily-report-client .review-client-summary span{overflow-wrap:anywhere;min-width:0;margin:0;font-size:14px}.daily-report-client .review-client-name{color:var(--ink);font-weight:600}.daily-report-client .review-client-category{background:#edf1ee;border-radius:6px;justify-self:start;padding:4px 8px}.daily-report-client .review-client-category.strong{color:#93621d;background:#fff3dc}.daily-report-client .review-client-category.booked{color:#237753;background:#dcf1e5}.daily-report-client .review-client-share.ai{color:#237753}.daily-report-client .review-client-share.web{color:#345f9b}.daily-report-client .review-client-share.wecom{color:#9a5c20}.review-client-detail{background:#fafcfb;gap:16px;padding:16px;display:grid}.review-client-section{background:#fff;border:1px solid #e5ece7;border-radius:10px;min-width:0;padding:16px}.review-client-section h4{color:var(--ink);margin:0 0 12px;font-size:15px;font-weight:600}.review-client-section>p{margin:0}.review-client-section .review-client-intro{margin-bottom:16px}.review-client-section .review-demand-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:0;display:grid}.review-demand-grid>div{background:#f5f8f6;border-radius:8px;min-width:0;padding:12px}.review-demand-grid .review-demand-wide{grid-column:1/-1}.review-demand-grid dt{margin-bottom:6px}.review-demand-grid dd{color:var(--ink);line-height:1.7}.review-demand-grid .review-demand-empty{color:var(--muted);font-size:14px}.review-client-replies{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:0;display:grid}.review-client-replies>div{background:#f5f8f6;border-radius:8px;min-width:0;padding:12px}.review-client-replies dd{color:var(--ink);margin-top:6px;font-size:22px;font-weight:600}.review-client-replies small{color:var(--muted);font-size:13px;font-weight:400}.review-client-section .review-client-stat-note{color:var(--muted);margin-top:12px;font-size:14px}.review-client-evidence{background:#edf5f0;border-radius:8px;min-width:0;padding:12px 16px}.review-client-evidence>summary{cursor:pointer;color:var(--green);font-size:14px;line-height:1.6}.review-client-evidence>summary:focus-visible{outline:2px solid var(--green);outline-offset:4px}.review-client-summary:focus-visible{outline-offset:-2px;border-radius:6px;outline:2px solid #237753}@media (max-width:1000px){.review-client-columns{display:none}.daily-report-client .review-client-summary{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.daily-report-client .review-client-name{grid-column:span 2}.daily-report-client .review-client-region{grid-column:1/-1}.review-client-share:before,.review-client-region:before{content:attr(data-label);color:var(--muted);font-size:12px;font-weight:400;display:block}}.daily-report-client p{overflow-wrap:anywhere;font-size:15px;line-height:1.7}.daily-report-client dt{color:var(--muted);font-size:14px}.daily-report-client dd{overflow-wrap:anywhere;margin-left:0}.review-demand-grid dd{font-size:15px}.review-evidence-links{gap:6px;margin:8px 0;display:grid}.review-evidence-links a{color:var(--green);overflow-wrap:anywhere;font-size:14px;line-height:1.6}.daily-report-issue{background:#fff6e9;border-radius:10px;margin-top:10px;padding:12px}.daily-report-issue>b{color:#805125;font-size:14px}.daily-report-issue p{margin:8px 0}@media (max-width:680px){.daily-report-metrics,.daily-report-topics{grid-template-columns:1fr}.review-topic-cloud{height:300px}.daily-report-topics .review-word-cloud{padding:8px 2px}.daily-learning-card{padding:16px}.review-date-field{flex-wrap:wrap}.review-client-detail{gap:12px;padding:12px}.review-client-section{padding:12px}.review-client-section .review-demand-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.review-client-replies{gap:8px}.review-client-replies>div{padding:10px 8px}.review-client-replies dt{font-size:13px}}.analysis-section-tabs{flex-wrap:wrap;gap:10px;margin-bottom:16px;display:flex}.analysis-section-tabs button{color:var(--muted);background:#fff;border:1px solid #dce7e1;border-radius:10px;padding:10px 18px;font-size:16px}.analysis-section-tabs button.active{color:var(--green);background:#e1f0e8;border-color:#adcfc0;font-weight:600}.learning-conflict-check{overflow-wrap:anywhere;background:#edf5f0;border-radius:10px;padding:12px}.learning-conflict-check.conflict,.learning-conflict-check.failed{color:#805125;background:#fff5e8}.learning-conflict-check p{margin:6px 0}.learning-edit-form{background:#f4f9f6;border-radius:12px;gap:14px;padding:16px;display:grid}.learning-edit-form label{gap:8px;font-size:16px;display:grid}.learning-edit-form textarea{resize:vertical;width:100%;min-width:0;min-height:96px;max-height:320px;font:inherit;border:1px solid #cdded4;border-radius:8px;padding:12px;line-height:1.7}.learning-edit-form p,.learning-original p{overflow-wrap:anywhere;font-size:14px;line-height:1.7}.learning-original{color:var(--muted);margin-top:10px}.analytics-workspace.independent-analysis{grid-template-columns:minmax(0,1fr)}.analytics-workspace.independent-analysis.with-rhythm{grid-template-columns:minmax(0,1fr) 260px}.analytics-page[aria-label] .analytics-header-actions{flex-flow:wrap;justify-content:flex-end;align-items:center;max-width:620px}.review-date-field select{width:auto;min-width:150px}.reply-share-cards{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:16px 0;display:grid}.reply-share-card{background:#edf7f1;border-radius:12px;min-width:0;padding:18px}.reply-share-card.web{background:#edf3fc}.reply-share-card.wecom{background:#fff3e7}.reply-share-card span,.reply-share-card small{color:var(--muted);font-size:14px;line-height:1.6;display:block}.reply-share-card b{color:#237753;margin:8px 0;font-size:28px;line-height:1.4;display:block}.reply-share-card.web b{color:#345f9b}.reply-share-card.wecom b{color:#9a5c20}.reply-share-bar{background:#edf1ee;border-radius:6px;height:12px;display:flex;overflow:hidden}.reply-share-bar span{display:block}.reply-share-bar .ai{background:#237753}.reply-share-bar .web{background:#527fb8}.reply-share-bar .wecom{background:#c58948}.reply-share-bar .unknown{background:#929c96}.reply-share-unknown{background:#f2f4f3;border-radius:10px;padding:12px}@media (max-width:900px){.analytics-workspace.independent-analysis.with-rhythm{grid-template-columns:1fr}.analytics-page[aria-label] .analytics-header-actions{justify-content:flex-start;max-width:100%}}@media (max-width:680px){.reply-share-cards{grid-template-columns:1fr}.learning-section-nav{flex-wrap:wrap}}.session-composer{flex-direction:column;align-items:stretch}.session-composer-main{align-items:center;gap:8px;width:100%;display:flex}.session-image-input{display:none}.session-image-button{color:#246c50;cursor:pointer;background:#f1f7f3;border:1px solid #d7e2dc;border-radius:12px;flex:0 0 44px;width:44px;height:44px;min-height:44px;padding:0;font-size:24px;line-height:1;min-width:44px!important}.session-image-button:hover:not(:disabled){background:#e7f3eb;border-color:#9fc4b1}.session-image-button:disabled{cursor:wait;opacity:.58}.session-image-preview{background:#f1f8f4;border:1px solid #cfe3d8;border-radius:10px;align-items:center;gap:9px;min-height:48px;padding:7px 10px;display:flex}.session-image-preview-icon{color:#226d50;background:#dcefe5;border-radius:8px;flex:0 0 34px;place-items:center;width:34px;height:34px;font-size:11px;font-weight:800;display:grid}.session-image-preview>img{object-fit:cover;background:#dcefe5;border-radius:7px;flex:0 0 42px;width:42px;height:42px;display:block}.session-image-preview>div{flex:1;min-width:0}.session-image-preview b,.session-image-preview small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.session-image-preview b{color:#235f47;font-size:11px}.session-image-preview small{color:#71867b;margin-top:2px;font-size:12px}.session-image-remove{color:#708078;cursor:pointer;background:0 0;border:0;border-radius:50%;flex:0 0 28px;width:28px;padding:0;line-height:1;min-width:28px!important;height:28px!important;min-height:28px!important;font-size:20px!important}.session-image-remove:hover:not(:disabled){color:#a94f43;background:#f9e9e6}@media (max-width:760px){.session-composer-main{gap:7px}.session-image-button{flex-basis:42px;width:42px;height:44px;min-width:42px!important}.session-composer-main>.primary{min-width:62px}}